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Business Apprenticeships

Relevant to many different occupations, the business and management Apprenticeship sector focuses on the areas that keep companies running efficiently and profitably and ensure that staff and customers are happy. A business administrator or customer service Apprenticeship could lead to a role in a number of different areas within an organisation, such as human resources, marketing, finance or you could enhance your skills with a management Apprenticeship.

Around 20,000 apprentices
start a Business Apprenticeship every year
97% of employers
say that effective administration is essential to their business, so they do a crucial job
These Apprenticeships use employer led, up to date, flexible qualifications
which meet the changing skills needs of employers

Business Apprenticeships

Customer Service Practitioner
Level 2 Apprenticeship
Customer Service Practitioners are hugely influential in the delivery of a good customer experience and their satisfaction with an organisation.
Business Apprenticeships
Level 3 Apprenticeship
Business administrator apprentices have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike.
Team Leader / Supervisor
Level 3 Apprenticeship
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
Operations / Departmental Manager
Level 5 Apprenticeship
An Operations/Departmental Manager is someone who manages teams and/or projects, achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.