Business Administrator
Business administrator apprentices have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike.
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
Apprenticeship information
Entry requirements
A minimum of two GCSEs at grade 4 (C) or above including English and maths.
Where will I study?
One day every 2 weeks – online learning
Duration
19 months
English and Maths
You will only need to complete English and Maths Functional Skills if you are unable to provide evidence of your GCSE qualifications or if your existing grades are just below the required entry requirements.
Apprentices who began their apprenticeship training when aged 19+ will no longer be subject to the mandatory requirement to study towards and achieve English and maths. However, for apprentices aged 19+, the apprentice or their employer can still choose for the apprentice to study towards an English and maths qualification.
The Functional Skills programme runs as an addition to the time you are already required to spend doing your off-the-job training. Following a thorough assessment process, we will select a learning plan suitable for you, which will be either 2-weeks full-time or 12-weeks (one day per-week) each for English and/or maths.
If a subject needs re-sitting, this will be additional time in the classroom on top of your learning plan.
Apprenticeship information
A business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. A business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
- Organisational purpose, activities, aims, values, vision for the future
- Organisational structure and demonstrates understanding of how their work benefits the organisation
- Practical knowledge of managing stakeholders
- Laws and regulations that apply to their role
- Organisation’s internal policies
- Applicability of business principles
- Organisation’s processes
- External environment factors
- Skilled in the use of multiple IT packages and systems relevant to the organisation
- Produces accurate records and documents
- Decision making
- Interpersonal skills
- Demonstrates good communication skills
- Completes tasks to a high standard
- Planning and organisation
- Project management
- Behaves in a professional way
- Personal qualities
- Takes responsibility for their own work
- Adaptability
- Responsibility
At the end of your 16 month Apprenticeship you’ll go through an end-point assessment (EPA) and be graded a pass or distinction based on a:
- Knowledge test
- Portfolio-based Interview
- Project presentation
Next steps
On completion of this course you may want to consider the following options to further your career.
Where can you progress to?
Frequently asked questions
This relates to evidence collected by the learner to ‘prove’ they have met the standards. This could be examples of work completed, positive feedback received from customers/managers or a written statement detailing the steps taken to resolve problems, for example.
We make use of an online portfolio system, which means everyone has access 24/7 whether working in the office or from home.
Absolutely – we support all learners to develop their Maths/English skills throughout the Apprenticeship and deliver Functional Skills qualifications at the appropriate level where applicable.
The minimum duration for all Apprenticeships is 12 months. Apprenticeships can be completed at any point from month 13 depending on progress made.
Your Skills Coach will conduct regular meetings, where learning and development will take place as well as assessments.