Client Support Administrator Apprentice
- Employer: Sante Group Limited
- Location: Preston
- Vacancy Ref: 00001716
- Weekly wage: £290.67
- Hours per week: 38.5
- Sector: Business
This vacancy is for an Client Support Administrator Apprentice based in Preston.
The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.
Role Specific Responsibilities
- To assist in the administration of a portfolio of policies for our Corporate and Individual clients.
- Provide support by being the first port of call for answering Nugent Sant’ and Sant’ Life’s phonelines.
- To maintain the firm’s bespoke customer database ArchAngel at all times.
- To answer any client queries accurately and in a professional and timely manner and to keep accurate clear and concise records for audit trail purposes.
- Providing administration support to the Client Support Advisers and Independent Insurance Consultants.
- Receive, sort and distribute daily mail/deliveries.
- Responsible for franking all outgoing mail and taking mail to a post box each day.
- Checking that all documentation received from insurers is accurate.
- To ensure that your allocated ‘task list’ is always kept up to date complying with the firm’s SLA’s.
- To ensure that all client information is treated in accordance with the Data Protection Act.
- Assist in maintaining good working relationships with insurance companies.
- Receive visitors by greeting and welcoming them.
- Any other ad hoc administration duties.
Regulatory Responsibilities
Awareness of the rules and regulations and practice requirements of all regulatory procedures including the Financial Conduct Authority, Data Protection Act and Anti Money Laundering Regulations.
Training to be provided
- L3 BTEC Diploma in Business Administration.
About Sante Group Limited
We are a leading provider of Employee Benefits, Employer Wellness and Employee Benefit Solutions in the UK. Our registered intermediaries, Nugent Santé and Santé Life offer clients comprehensive Health and Protection insurance advice.
Interested? Apply now