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our current vacancies

Apprenticeship Vacancies

We have so many apprenticeship opportunities for you right here!

 

Do you like the sound of one of the vacancies listed below?

To apply for any of these Apprenticeship Vacancies you will need to complete an Online Application Form and make a note of the vacancy reference numbers if you are interested in more than one position. You can then bring these with you when you come into Training 2000 for your interview.

This form may not be suitable for users of assistive technology. If you require help filling it out or it in a different file format, please email [email protected]

Once you have attended this interview, you will then be put forward for the vacancies that you have applied for.

What happens after I apply?

  1. Interview with Training 2000
  2. Apply for one of our vacancies below, or if none are suitable we can help you find a vacancy. You may have an employer already, so you’ll just need to have an interview with us.
  3. Training 2000 will provide you with a start date for your course.
Office Support Administrator

Business Admin

Energy Suite Ltd

Nelson

Vacancy ref

001N6

Description
This vacancy is for an Apprentice Business Administrator based in Nelson, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Business Administration Job Duties:
Providing office support including customer and employee support
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Taking phone messages and passing them on
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Making travel arrangements for employees
Learning about the company's mission and available products/services
Building relationships with clients
Sending faxes and emails
Preparing documents by printing, copying, and binding
Writing and editing company correspondence
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvements
Being ready for any other administrative tasks that are required

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Security Systems Apprentice

Engineering

James Matthew Steel

Bacup

Vacancy ref

001OY

Description
This vacancy is for an Apprentice Fire, Emergency & Security Systems Technicianbased in Bacup, Lancashire. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Basic Skills
Clean criminal record
Be able to work safely, using the correct equipment in a variety of domestic, commercial and industrial environments following prepared and dynamic risk assessments. Be able to identify risks and communicate them effectively.
Preferably have own vehicle and be able to travel to local places of work
Ability to lift, carry, push, and pull up to 25 kilograms
Ability to work on ladders
Ability to bend, climb, squat, reach, and kneel
Be comfortable working in small spaces
Comfortable reading and understanding basic schematics/diagrams and be able to understand and follow instructions, both verbal and written.
Ability to calculate basic mathematical problems
Ability to operate hand and power tools associated with installation/maintenance work or be able to learn how to do so with relevant guidance
Maintain tools and test equipment for proper function and use
Be able to communicate professionally with the customer
Willing to work overtime

With guidance, begin to learn the following skills
Install, maintain, and enhance security systems and components, including alarm systems, CCTV and door entry installations
Inspect, test, and diagnose issues with the security systems and components
Perform all work in a manner that meets and follows relevant codes and standards
Perform preventative maintenance, test and maintain security systems and components to ensure proper functioning
Complete required documentation of repairs and service information
Ensure adequate inventory of necessary supplies and parts
Troubleshoot problems and make timely repairs
Install, configure and test network infrastructure components relevant to security systems
Learn and develop your knowledge and skills of CCTV Engineering and alarm systems

Training Provided:
Training to meet skills and behavioural requirement of the standard
Conveyance Junior Administrator Apprentice

Business Admin

Farnworth Rose Limited

Nelson

Vacancy ref

001Q6

Description
This vacancy is for an Conveyance Junior Administrator Apprentice based in Nelson Lancashire. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

At Farnworth Rose we are seeking a Junior Administrator to provide support to our busy Conveyancing department at our Nelson office.
Duties will include dealing with incoming calls and general admin support such as filing, photocopying, dealing with incoming & outgoing post, file opening on our case management system and much more.
This is a large responsibility to help keep the department running smoothly and efficiently.

Main responsibilities
We are looking for a driven, focused and enthusiastic person to join our team at our Farnworth Rose.
The vacancy involves undertaking daily tasks including:

Filing
Photocopying
Binding legal documents
Inputting data into our case management system for new and existing clients
Answering the telephone
Taking detailed telephone messages
Updating third parties such as estate agents and mortgage brokers on cases
Contacting mortgage lenders to chase up correspondence
Dealing with incoming and outgoing post
Scanning and uploading incoming post to our case management system
Arrangement of appointments
Placing legal documents in to storage
Any generic admin tasks that are asked of you

You will be working in a fast-paced environment and will be expected to work using your own initiative.
Good time keeping and organisational skills are important.
Previous telephone experience would be desirable but not essential as full training will be provided.

Skills Required
Communication skills
Ability to manage time well
Work using own initiative
Good organisational skills
Confidence
The ability to work well as part of a team
Knowledge of Microsoft Office

This role is suitable for a motivated, polite and ambitious person who is keen to work in an office where career progression is encouraged.
A positive attitude is essential along with the ability to use your own initiative.
The candidate must be well presented with a happy to help nature.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Technical Support Technician Apprentice

Engineering

Vestas Celtic Wind Technology Ltd

Cheshire

Vacancy ref

001QK

Description
This vacancy is for a Technical Engineer Apprentice based in Cheshire
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Operating within the Northern Europe business units of Vestas Wind Systems A/S, Vestas Celtic Wind Technology Ltd focuses exclusively on selling, constructing and operating onshore wind power plants in UK and Ireland.
With offices in Warrington and Dublin, the Service Department looks after the servicing and maintenance of wind turbines in UK and Ireland.
Vestas Celtic Wind Technology Ltd is synonymous with professionalism, innovation and the capability of providing robust business solutions for our customers.
To achieve our targets, we offer our employees a good working environment where openness, passion and willpower are the daily ingredients to embrace the exciting tasks.
If you are as enthusiastic about the wind industry as we are, you may be the colleague we are looking for.

Responsibilities
Technical Apprentice with the ultimate aim of completing training and becoming a Technical Planner for sites across UK & Ireland, the role at the end of the training will include;

Fault diagnostics – error log analysis and review of recurring alarms, with a view to creating technical solutions for the business moving forward
Review across multiple sites, focused analysis and technical comparison. Identifying underlying issues and faults – with a solutions-focused view.
First line support for the various sites under Vestas Celtic control, communicating with both field and office – proving key updates to the technical lead, whilst also feeding into wider technical planning team. In some occasions potentially customer interaction
Ownership of future assigned platform type
Regular interaction with global technical support teams as and when required.

Qualifications
The right candidate will have an aptitude for engineering work, GCSE (or equivalent) in English, Maths, a Science subject a GCSE Craft/ Design Technology (if taken) would be beneficial to the application

Competencies
The right attitude; Vestas are not a global leader for no reason! We welcome people who are enthusiastic, committed and happy to take responsibility as well. The more you put in, the more you get out!
Communications really matter; you will work with a broad and diverse group of people and need to get your point across in the best way possible.
Comfortable to be able to work at height of 100 metres and in adverse weather conditions (akin to seasickness, motion etc.)
Excellent problem solving and fault-finding skills
Experience of team working
A proactive approach, be self-motivated and well organised
Good verbal and written communication skills

What We Offer
We offer a very competitive apprentice salary, 25 days annual leave, optional Medical/Dental cover as well as a pension.
Vestas has some of the best training the industry can offer for a career, there is no limit to where you can go within the company, renewables is the market to be in for the future.

Additional Information
Primary work location is Warrington , UK.
This position/apprentice training program will require travel across UK/IRE and Denmark

Successful canidiate must (to their knowledge) not be scared of heights as part of the apprentice training program and the role at the end of it, they will be expected to work at height inside the turbines to become familiar with the equipment. Some of the wind turbines are 100 metres in height.

Training Provided:
Level 3 BTEC Extended Diploma

Functional Skills, Level 2 in Mathematics, English, ICT, working with others and improving your own learning. Functional Skills requirements is subject to the successful applicants GCSE results. Grade A-C and within 5 years old means the apprentice will be relaxed from completing functional skills. Certification evidence will need to be provided.

Employer Rights & Responsibilities
Customer & Employer Support Assistant

Business Admin

Phoenix Plant Engineers Ltd

Burnley

Vacancy ref

001QX

Description
This vacancy is for a Customer & Employer Support Assistantbased in Nelson, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Liaising with engineers to organise on-site visits
Tracking Customers jobs and keeping all informed
Dealing with Parts suppliers
Issuing Invoices and supporting clients through the invoice process
Taking daily initiatives to reduce costs and maximise profits throughout your work
Providing office support including customer and employee support
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Taking phone messages and passing them on
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Making travel arrangements for employees
Learning about the company's mission and available products/services
Building relationships with clients
Sending faxes and emails
Preparing documents by printing, copying, and binding
Writing and editing company correspondence
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvements
Being ready for any other administrative tasks that are required

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Scaffolder

Scaffolding

Kirk Scaffolding Ltd

Blackburn

Vacancy ref

001RL

Description
This vacancy is for an Apprentice Scaffolder based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

This exciting opportunity will enable successful candidates to gain valuable experience and skills working in a specialist industry whilst also undertaking an Apprenticeship to CISRS Scaffolder Standard Level 2.
If you are compassionate, willing to learn, flexible and hardworking then we would like to hear from you.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.
Loading & Unloading scaffolding from a lorry
Knowledge of Equipment & Selection

Training Provided:
Non regulated provision, Level 2, Building and Construction
English and Math's Functional Skills if needed.
Apprentice Metal Fabricator

Engineering

F.J Fabrications Ltd

Blackburn

Vacancy ref

001S0

Description
This vacancy is for an Apprentice Metal Fabricator based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The broad purpose of the occupation is to carry out metal fabrication work using things such as rolled steel joists, columns, channels, steel plate and metal sheet etc. Fabricators use a large range of metals including steel, aluminium and titanium at a range of thicknesses from 0.5mm up to over 20mm.

The successful candidate will train and become competent at welding, components and castings, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn:
Basic engineering drawing,
Measuring and marking out,
Knowledge of engineering materials
Handling of engineering information.

Additional skills covered may include:
Fitting using hand skills,
Producing sheet metal components and assemblies using a range of welding techniques and principles.

Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG

Training Provided:
Extended Diploma in Fabrication & Welding NVQ L3
Diploma in Engineering L3
Functional skills in English, Maths and ICT (if not already achieved)
Apprentice Optical Assistant

Optical

Robert Glass Opticians

Liverpool

Vacancy ref

001SU

Description
This vacancy is for an Apprentice Optical Assistant based in Liverpool.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications

A fantastic and unique opportunity to embark on a journey towards a great career.
Starting at Optical Assistant level as an Apprentice with future opportunities for career progression you will be supported with loads of great, fun and interactive training.

You will use these exciting new skills in your day to day job where you will gain customer service skills, knowledge in optical support and develop behaviour suitable to work in an optical practice.

Those with a flair for fashion will love the new frames coming in and if it’s your forte you may even get involved in meeting frame reps and helping choose the new ranges.
If you are more technical, you will get to learn lots of information about lenses and measurements, then you will transform that information into jargon free, easy to understand, customer friendly language.

It`s all about teamwork in an Opticians practice, there are many roles but you support each other to make sure your customers get the best experience possible.

Optical assistants are a very important part of any Optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail really thrive in this role, as it’s the perfect position for those who love to make a real difference to other people’s lives.

The duties within this role include:
Welcoming customers into store
Booking in eye tests
Pre-screening patients
Providing style advice
Measuring frames
Taking phone call
General office duties and responsibilities
Cleaning

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Optical Assistant

Optical

Rogers Optical Limited

Wells

Vacancy ref

001T0

Description
This vacancy is for an Apprentice Optical Assistant based in Wells, Somerset.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers.

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Optical Assistant

Optical

Boots Opticians Portishead

Portishead

Vacancy ref

001T1

Description
This vacancy is for an Apprentice Optical Assistant based in Portishead, Bristol.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers.

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Fabrication and Welding

Engineering

Altham Fabrications

Blackburn

Vacancy ref

001T3

Description
This vacancy is for an Apprentice Metal Fabricator (Fabrication & Welding) based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The broad purpose of the occupation is to carry out metal fabrication work using things such as rolled steel joists, columns, channels, steel plate and metal sheet etc. Fabricators use a large range of metals including steel, aluminium and titanium at a range of thicknesses from 0.5mm up to over 20mm.

The successful candidate will train and become competent at welding, components and castings, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn:
Basic engineering drawing,
Measuring and marking out,
Knowledge of engineering materials
Handling of engineering information.

Additional skills covered may include:
Fitting using hand skills,
Producing sheet metal components and assemblies using a range of welding techniques and principles.

Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG

Training Provided:

Extended Diploma in Fabrication & Welding NVQ L3
Diploma in Engineering L3
Functional skills in English, Maths and ICT (if not already achieved)
Legal Administration Assistant

Business Admin

M&S Law Ltd

Blackburn

Vacancy ref

001TM

Description
This vacancy is for a Legal Administration Assistantbased in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Roles & Responsibilities:
Dealing with inbound and outbound calls.
Send emails to customers and other clients.
Speaking to customers on the phone and providing good level of service.
Monitor accounts on a daily basis
Identify outstanding account receivables

The general administration duties within this role may also include:
Taking phone calls
Sending and receiving e-mails
Filing
Photocopying
Data input
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Business Administration Apprenticeship

Business Admin

Surteco Uk Ltd

Burnley

Vacancy ref

001TU

Description
Are you seeking an opportunity to develop your career whilst furthering your education?

Do you have an interest and passion for Business Administration?

Would you like to work for an exciting and growing business who can offer excellent career progression opportunities?

If answered yes to the above we could have the ideal Business Administration Apprenticeship opportunity for you!
We are working with Surteco UK, a thriving business based in Burnley who distribute high quality surfaces, designed and manufactured predominantly in Germany and Sweden. Surteco employs over 3,000 staff across their UK and Germany sites and can offer a fun and thriving environment to work in as well as genuine career progression.
This role will play a key administrative part in supporting the sales team and provide an important link between the Sales Manager, Sales Executives, Directors and the client. You will undertake a Business Administration Level 3 Apprenticeship qualification for the first 15- 18 months of your role and further training and/ or progression will be discussed and considered following this.
The ideal candidate for this role will be efficient and adaptable with good all round administrative abilities. You must have excellent customer service skills and be a good organiser.
This role is full time and permanent and to start as soon as possible. The working hours are Monday to Friday 8:30am- 5pm.

This vacancy is for an Apprentice Business Administrator based in Burnley, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Sales administrators play a key administrative role in supporting the sales team and provide an important link between the Sales Manager/Sales Executives/Directors and the client.
Ideal candidates for the role are efficient and adaptable workers with good all round administrative abilities. They must have excellent customer service skills and be good organisers.
The post holder will work as part of a sales team under the direction of the Sales Office Manager and is required to establish effective working relationships with various departments including planning and production.
The role can be demanding as it requires the post holder to deal with a variety of tasks and situations in a busy environment maintaining successful customer relationships that reinforce the positive perception of our company. Poor handling of customers can be detrimental to the overall success of the company and its products.

JOB DESCRIPTION
To provide administrative support to the Sales Team, Sales Manager and other sales staff.
To operate manual and computerised office systems.
To undertake general office duties including dealing with emails, drafting and sending standard letters and filing.
To perform many general tasks such as raising quotations, handling customer requests, answering customer’s telephone/email queries, producing reports, maintaining client records.
To establish excellent customer relationships and provide a high standard of service to customers (both internal and external).
To maintain relationships with clients by providing support, information and guidance.
To process customer orders and follow through to completion of order.
To ensure all administration requirements for your customers are carried out to a very high standard.
To satisfactorily deal with any customer queries and complaints.
To ensure that all records (manual or electronic) are kept up to date and accurate.
To prepare reports by collecting, analysing and summarizing information.
To contribute to team effort by accomplishing related results as needed.
To resolve order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
To forward samples by entering request; arranging shipment; notifying customer.
To maintain adequate stocks of customer specific stock under the authorisation limits set by the sales manager.
To present a supportive, positive and enthusiastic attitude towards the job, the company and your colleagues at all times.
To actively promote the benefits of the company and its products and to ensure that company policy and procedures are adhered to at all times.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Heavy Vehicle Service and Maintenance Technician

Automotive

Pendle Coaches Ltd

Altham

Vacancy ref

001TW

Description
This vacancy is for an Apprentice Heavy Vehicle Maintenance and Repair Mechanic based in Altham.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

A Bus and Coach Technician will predominantly inspect, diagnose, repair and test equipment and systems on buses and coaches from different manufacturers.
At the point of recruitment a specific trade would be selected, i.e. mechanical, electrical coachbuilder or mechelec (a combination of mechanical and electrical). Engineering technicians work on all systems of the vehicles in respect of their specific trade.
The work ranges from performing simple tasks, like replacing a part to solving complex faults often using diagnostic equipment.
The tasks faced by a technician are constantly changing as vehicles become more complex with the introduction of new technologies and differing fuel types.

The technicians of today have to demonstrate expertise in the technical side of their role as well as having strong problem solving skills.
They must be able to work independently and also as part of a team.
The growing complexity of the vehicles and the need to understand and comply with the rigorous Health and Safety and Legislative requirements, requires the Bus and Coach sector to attract and train high calibre individuals.

Training Provided:
VCQ Level 3 in Vehicle Maintenance and repair
VRQ Technical Certificate, Level 3 Diploma in Vehicle Maintenance and Repair.
Key Skills, Functional Skills
Apprentice Toolmaker (Transfer presses)

Engineering

SACO - Specialist Anodising Co Ltd

Burnley

Vacancy ref

001UC

Description
This vacancy is for an Apprentice Toolmaker (Transfer Presses) based in Burnley.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Main purpose of the job: Manufacturing tooling, develop tooling, refurbish tooling, setting of transfer presses.
Reporting to Toolroom Manager.
1.First Year - Block release, off the job training at selected Training Provider. Plus, basic fitting, drilling, milling, turning, hardening & tempering skills at company. (NVQ level 2)
2.Attendance at Training Provider 1 day per week for first 24 months of apprenticeship. ONC (Ordinary National Certificate/B-TEC Level 3)
3.Second Year - On completion of first year block release, training to continue at SACO under supervision of the Toolroom Manager, consisting of developing skills learned in the first year and learning additional skills such as surface grinding, cylindrical grinding, use of polishing heads.
4.HNC (Higher National Certificate/B-TEC Level 4) – This is an additional 2-year course following completion of the ONC.
This is not compulsory, and the apprentice will only be allowed to do this at management’s discretion, based on their performance.
5.Third Year - Additional training given in the above areas, plus additional skills, such as SED size/draw punches, ribbing, die radding and polishing.
By the end of this year apprentices should be able to manufacture complete sets of tools and may also start working in the press shop.
6.Fourth Year – Press work will increase so that the apprentice can competently set, full sets of tools in all presses and this will become a main feature of their work and they will also learn how to develop tooling.
All machining skills will continue and by the end of year 4 and apprentices should be competent in all areas. (NVQ level 3)
7.Perform general duties or any reasonable request as required.
1 Month before the end of year 4 the Company will decide as to whether to offer or decline you a full-time position.

Training Provided:
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence).
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Toolmaker, Tool & Die Maintenence.
Level 3 Diploma or extended Diploma in Advanced Manufacturing Engineering (Development Knowledge).
Functional skills in English, Maths and ICT (if not already achieved).
Toolmaking Apprentice (Moulding Machines)

Engineering

SACO - Specialist Anodising Co Ltd

Burnley

Vacancy ref

001UD

Description
This vacancy is for a Toolmaking Apprentice (Moulding Machines) based in Burnley.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Main purpose of the job: Setting of Extrusion Blow moulding and Injection moulding machines, including basic toolmaking skills to maintain, replace and repair tooling.
1.First Year - Block release, off the job training at a selected Training Provider. (Level 2 Diploma in Engineering Operations)
2.Second Year - On completion of first year block release, training to continue under close supervision of shift supervisors and skilled engineers, consisting of full training given on Extrusion Blow Moulding Machines plus basic toolmaking duties.
3.Third Year - Additional training given in the above areas, plus additional skills, such as setting of Injection moulding machines, basic instructions in hydraulic circuits and compressed air circuits and basic knowledge of chilled water-cooling units.
4.Fourth Year – Skill level in all areas will increase and will include training within the maintenance team department to cover all aspects of moulding machine maintenance and appreciation.
5.Perform general duties or any reasonable request as required.
1 Month before the end of year 4 the Company will decide as to whether to offer or decline you a full-time position.

Training Provided:
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence).
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Toolmaker, Tool & Die Maintenence.
Level 3 Diploma or extended Diploma in Advanced Manufacturing Engineering (Development Knowledge).
Functional skills in English, Maths and ICT (if not already achieved).
Apprentice Mechanical Maintenance Fitter

Engineering

SACO - Specialist Anodising Co Ltd

Burnley

Vacancy ref

001UE

Description
This vacancy is for an Apprentice Mechanical Maintenance Fitter based in Burnley.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Main purpose of the job: Repairing, maintaining, or replacing anything mechanical within or around the SACO buildings.
Reporting to Mechanical Maintenance Manager.

1.First Year - Block release, off the job training at selected Training Provider. Plus, basic machining operations such as drilling, linishing, hacksawing, marking out, deburring etc. at company. (NVQ level 2).
2. Attendance at Training Provider 1 day per week for the first 24 months of apprenticeship. ONC (Ordinary National Certificate/B-TEC Level
3. Second Year - On completion of first year block release, training to continue at SACO under supervision of the Mechanical Maintenance Manager, consisting of developing skills learned in the first year and learning additional skills such as machine isolation, fabrication, pipe fitting, stripping, and rebuilding machinery.
4. HNC (Higher National Certificate/B-TEC Level 4) – This is an additional 2-year course following completion of the ONC.This is not compulsory, and the apprentice will only be allowed to do this at management’s discretion, based on their performance
5. Third Year - Additional training given in the above areas, plus additional skills, such as press or plant repairs/breakdowns, including full rebuilds, major fabrications and clutch inspections.
6. Fourth Year – Training will continue with exposure to all factory equipment, working more independently, gaining more experience, and becoming competent in all areas. (NVQ level 3)
7. Perform general duties or any reasonable request as required.
1 Month before the end of year 4 the Company will decide as to whether to offer or decline you a full-time position.

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Mechatronics Maintenance Technician.
L3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Apprentice Scaffolder

Scaffolding

Lightburn Scaffolding Services Ltd

Warrington

Vacancy ref

001UM

Description
This vacancy is for an Apprentice Scaffolder based in Warrington, Cheshire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.

Training Provided:
Non regulated provision, Level 2, Building and Construction
English and Maths Functional Skills if needed.
Apprentice Optical Assistant

Optical

The Spectacle Factory Limited

Preston

Vacancy ref

001V2

Description
This vacancy is for an Apprentice Optical Assistant based in Preston.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

A fantastic and unique opportunity to embark on a journey towards a great career.Starting at Optical Assistant level as an Apprentice with future opportunities for career progression you will be supported with loads of great, fun and interactive training.

You will use these exciting new skills in your day to day job where you will gain customer service skills, knowledge in optical support and develop behaviour suitable to work in an optical practice.

Those with a flair for fashion will love the new frames coming in and if it’s your forte you may even get involved in meeting frame reps and helping choose the new ranges.

If you are more technical, you will get to learn lots of information about lenses and measurements, then you will transform that information into jargon free, easy to understand, customer friendly language.

It`s all about teamwork in an Opticians practice, there are many roles but you support each other to make sure your customers get the best experience possible.

Optical assistants are a very important part of any Optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail really thrive in this role, as it’s the perfect position for those who love to make a real difference to other people’s lives.

The duties within this role include:
Welcoming customers into store
Booking in eye tests
Pre-screening patients
Providing style advice
Measuring frames
Taking phone call
General office duties and responsibilities
Cleaning

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
CNC Turning Apprentice

Engineering

Horner Shearing Ltd

West Bradford

Vacancy ref

001VP

Description
This vacancy is for an CNC Turning Apprentice based in Clitheroe.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The successful applicant will make a valuable contribution to productivity whilst undertaking recognised vocational qualifications, namely L3 Diploma in Advanced Manufacturing Engineering (Machinist).

Starting Duties
Operation of CNC lathes and mills as required
Ensuring components produced meet specifications set out in drawings
Recording information in job sheets
Routine machine maintenance

Working Towards
Tool setting of a various CNC machines
Ordering tooling and raw stock in good time
Setting up and running of both new and existing jobs on your own

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L2 Diploma in Machining (Foundation Knowledge)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Machining
L3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Apprentice Optical Assistant

Optical

Angela Reed Ltd (Boots Opticians)

Kenilworth

Vacancy ref

001VS

Description
This vacancy is for an Apprentice Optical Assistant based in Kenilworth.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications

A fantastic and unique opportunity to embark on a journey towards a great career.Starting at Optical Assistant level as an Apprentice with future opportunities for career progression you will be supported with loads of great, fun and interactive training.

You will use these exciting new skills in your day to day job where you will gain customer service skills, knowledge in optical support and develop behaviour suitable to work in an optical practice.
Those with a flair for fashion will love the new frames coming in and if it’s your forte you may even get involved in meeting frame reps and helping choose the new ranges.

If you are more technical, you will get to learn lots of information about lenses and measurements, then you will transform that information into jargon free, easy to understand, customer friendly language.
It`s all about teamwork in an Opticians practice, there are many roles but you support each other to make sure your customers get the best experience possible.

Optical assistants are a very important part of any Optical practice and crucial to the customer journey.
Individuals with a real passion for both healthcare and retail really thrive in this role, as it’s the perfect position for those who love to make a real difference to other people’s lives.

The duties within this role include:
Welcoming customers into store
Booking in eye tests
Pre-screening patients
Providing style advice
Measuring frames
Taking phone call
General office duties and responsibilities
Cleaning

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Admin Sales Support Apprentice

Business Admin

Astute Lighting

Blackburn

Vacancy ref

001VT

Description
This vacancy is for an Admin Sales Support Apprentice based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Keep Up to date with all admin duties
Chase payments & create statements for month end to send to clients.
Create a good working relationship with clients
Know how to stock take & make sure it correlates with the website at all time
Upload & delete new and old data from the website.
Handle all telephone calls to the business & pass them on to relevant people.
Have general product knowledge. Enough to hold a conversation with a customer & then pass on to someone with more experience
Learn complete order process & the importance of statuses.
Candidate will be expected to wear steel toe cap boots
Candidate will be given a uniform (not immediately)

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Scaffolder

Scaffolding

Mountain Scaffolding LTD

Manchester

Vacancy ref

001VX

Description
This vacancy is for an Apprentice Scaffolder based in Manchester.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.
To carry out labour duties and shadow scaffolders.

Training Provided:
Non regulated provision, Level 2, Building and Construction
English and Maths Functional Skills if needed.
Apprentice Scaffolder

Scaffolding

IBN Scaffold Access Limited

Oldham

Vacancy ref

001VZ

Description
This vacancy is for an Apprentice Scaffolder based in Oldham.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Your employment will begin in on site for a minimum of 6 months.
Basic scaffolding product knowledge and handling skills will be taught, including the different types of scaffolding, scaffolding components, servicing of equipment and most importantly health and safety.

Prior to starting work on site, you will need to pass the CSCS Health & Safety Test and attend a 1 day COTS course.
Once these have been achieved and you have been employed for a minimum of 6 months, onsite training/mentoring will commence.
To begin with most duties will include general labouring, however, as confidence, competence, knowledge and skills increase, the Apprentice will be given more responsibilities and gradually become less of a labourer and more of a scaffolder.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.

Training Provided:

Non regulated provision, Level 2, Building and Construction
English and Maths Functional Skills if needed.
Accounts Administration Apprenticeship

Business Admin

Surteco Uk Ltd

Burnley

Vacancy ref

001W7

Description
This vacancy is for an Apprentice Office Administrator based in Burnley.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The office administrator post will be a varied role across different areas within the office, including Finance, production planning, goods inwards, despatch and sales. There will be therefore the chance to pick up a varied amount of knowledge and skills within the business.
Ideal candidates for the role are team players with attention to detail.

JOB DESCRIPTION
To create a file of the different processes within the business.
To assist in posting supplier invoices.
To make phone calls to customers to chase unpaid invoices.
Posting cash received form the bank.
Provide support to the finance area in busy periods
Assist with booking in of goods when received
Assisting in the preparation of goods for despatch
Provide support to the production planner
Assist the quality manager
Provide support to the sales admin team
General admin duties

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Business Admin - Sales Support Apprentice

Business Admin

Utility Swopshop

Blackpool

Vacancy ref

001WI

Description
This vacancy is for an Apprentice Business Administrator based in Blackpool.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The Business Administrator – Sales Support will be required to meet daily KPI’s and keep tasks upto date that are being generated.
The apprentice will be involved in:
weekly sales catch up call to discuss the weeks activities
work closely with the the Business Administartor – Marketing Support

The general administration duties within this role may include:
Taking phone calls
Sending and receiving e-mails
Filing
Photocopying
Data input
Any other general admin duties and ad-hoc duties as defined by management.
Support the development of the company data base and CRM system.
Explain the energy broker service to potential clients and open up new leads/opportunities which will then be passed over to senior members of the team.
Deliver a scripted sales pitch, adjusting where necessary to better target the needs and interests of the customer.
Update prospect details and support the Operations Manager.
Maintain and update the company’s CRM with prospect details
Keep up to date with energy industry news
Ensure that company procedures are followed and records updated as per company policy.
Follow up on campaigns and signals that are sent out via the CRM system
Undertake other ad hoc duties as required by the Company

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Business Sales Apprentice

Business Admin

Elite Electronics & Security Ltd

Blackburn

Vacancy ref

001WK

Description
This vacancy is for a Business Sales Apprentice based in Great Harwood, Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Answering phone calls and e-mails
Produce business documents
Using and maintaining office equipment
Dealing with the public
Sales ability
Conflict resolution
Product knowledge
Clear communication skills
Knowledge of admin / paperwork
IT Literate - Word / Excel
HTML & Website work

We would preferably be looking for someone with a full UK Driving license as well.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Recruitment administrator apprentice

Business Admin

Recruit Right Limited

Rishton

Vacancy ref

001WM

Description
An exciting opportunity as a Recruitment administrator apprenticehas become available within Recruit Right inour Blackburn.
Recruit Right are a well-established recruitment company specialising within theIndustrial and Commercial sectors.

The ideal candidate will be based in Blackburn and must be able to work in a fast-paced environment,able to work to strict deadlines and manage their own workload using their own initiative but, also beable to work within a team and take instruction too.

Duties to include:
Dealing with incoming calls
Formatting CV’s - Data Entry
Preparing candidate registration paperwork
Operating in house computer system
Greeting visitors
Post duties, Filing, and Photocopying
Monitoring Compliance Documentation
Any other admin duties

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Customer Support Assistant

Business Admin

Woven Art Company Ltd

Clitheroe

Vacancy ref

001WO

Description
This vacancy is for a Customer Support Assistantto join a growing company based in Clitheroe. This is a great opportunity to join a family owned business with genuine progression opportunities available.
The working hours are 8:30am- 5pm Monday to Thursday and 8am- 1pm on a Friday!

The general administration duties within this role will include:
Processing customer sales orders over the phone and via email
Tracking Customers orders and keeping all informed
Working closely with the warehousing team to ensure orders are dispatched on time
Assist in the warehouse occasionally with dispatch
Providing office support including customer and employee support
Keeping well-organised files and records of business activity
Keeping computer databases and Excel spreadsheets up to date
Answering phones and connecting calls to the correct department
Collecting and inputting company data
Preparing documents by printing, copying, and binding
Writing and editing company correspondence
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvement

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Business Administrator

Business Admin

Wardynamic ltd

Blackburn

Vacancy ref

001WW

Description
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Effective communication with colleagues, managers and directors.
Effective written communication
Liaising with the company’s external Health & Safety, Environment and Quality consultant.
Liaising with the company’s chosen training provider to book training.
Liaising with customers via phone, email and in person.
Liaise with suppliers and place orders using the company procedures.
Liaise with the company’s external HR manager when necessary
Learn how to provide advice to customers when necessary.
Undertake relevant research.
Learn how to identify hazards and assess.
On occasions assist in back to work interviews for employees
Learn to take minutes during staff meetings and management meetings.
Learn and adhere to company policies
Assist in the implementation of the Integrated Management Systems (IMS).
Learn all aspects of IMS – forms, risks and opportunities register, etc.
Follow the company document procedures.
On occasions assist in appraisals for employees.
Attendance during external audits, including those of ISO, Achilles and customers.
Learn to conduct internal audits and document.
Learn to use accounting software.
Learn to process incoming and outgoing accounts and payments.
Learn to compile accounts and keep up to date ready for submitting to the accountant at the end of each VAT period or year end.
Chase overdue customer accounts.
Learn to submit staff wages and make payments.
Assist in planning and booking servicing from external companies such as PAT testing, vehicle servicing, vehicle MOT’s, etc.
Updating supplier and customer information following strict GDPR regulations.
Updating employee information when necessary following strict GDPR regulations.
Record and document personal hours in diaries.
Assist and work closely with other departments.
Assist in maintenance and cleanliness of company premises and property.
Assist colleagues with tidying up and closure of the premises each day.
Attend college when required.
Complete any work set by your training provider.
Attend any training the company sees necessary – in hour and external.
Any other tasks the company sees appropriate to assist with the smooth running of the business.
Good IT skills – use of Microsoft programmes, word, excel, power point and emails.
Excellent time keeping.
Ability to motivate others.
Use of own initiative.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
CNC Machinist Apprentice

Engineering

UK Precision

Barrow, Clitheroe

Vacancy ref

001WX

Description
This vacancy is for a CNC Machinist Apprentice based in Whalley, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Machinists in the Advanced Manufacturing Engineering sector are predominantly involved in highly skilled, complex and precision work, machining components from specialist materials using conventional and/or CNC machine tools such as centre lathes, vertical and horizontal milling machines, horizontal and cylindrical grinding machines, electro discharge machines, single and multi-axis CNC machine tools centres.
They will be expected to be able to set up, operate and adjust/edit equipment settings as applicable to the machine tool being used.
When using CNC equipment they will be expected to be able to produce, prove and/or edit programmes.
During and on completion of the machining operations they will be expected to measure and check the components being produced and make adjustments to the equipment/programme to ensure components meet the required specification.
The range of tools and equipment you may use as part of your daily tasks may include:
Centre Lathes
Vertical and Horizontal Milling Machines
Horizontal and Cylindrical Grinding Machines
Single and Multi-Axis CNC Machines

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L2 Diploma in Machining (Foundation Knowledge)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Machining
L3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
School Receptionist Administrator

Business Admin

Witton Park Academy

Blackburn

Vacancy ref

001X1

Description
This vacancy is for a School Receptionist Administratorbased in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
Reception duties and to provide general administrative support to the school? Provide general administration support to the whole school? Undertake reception duties - take telephone calls, sign in visitors, assist parents, pupils and staff with all enquiries with a high degree of professionalism? Assist with school attendance recording? Maintain records, keep the school management information system accurately up to date? Assist in the administration of school trips and school events? Work as part of a team and support others at all times contributing to the overall work and ethos of the school? Undertake personal development and participate in other training activities as required? Provide general advice and guidance to staff pupils and others? Demonstrate an awareness of confidentiality and abide by confidentiality requirements in relation to duties undertaken in the role? Undertake any other duties commensurate with the role

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Optical Assistant

Optical

Scartho Eyecare Limited

Grimsby

Vacancy ref

001X2

Description
This vacancy is for an Apprentice Optical Assistant based in Grimsby.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications

A fantastic and unique opportunity to embark on a journey towards a great career.Starting at Optical Assistant level as an Apprentice with future opportunities for career progression you will be supported with loads of great, fun and interactive training.
You will use these exciting new skills in your day to day job where you will gain customer service skills, knowledge in optical support and develop behaviour suitable to work in an optical practice.
Those with a flair for fashion will love the new frames coming in and if it’s your forte you may even get involved in meeting frame reps and helping choose the new ranges.
If you are more technical, you will get to learn lots of information about lenses and measurements, then you will transform that information into jargon free, easy to understand, customer friendly language.
It`s all about teamwork in an Opticians practice, there are many roles but you support each other to make sure your customers get the best experience possible.

Optical assistants are a very important part of any Optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail really thrive in this role, as it’s the perfect position for those who love to make a real difference to other people’s lives.

The duties within this role include:
Welcoming customers into store
Booking in eye tests
Pre-screening patients
Providing style advice
Measuring frames
Taking phone call
General office duties and responsibilities
Cleaning

Training Provided:

Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Service Support Co-Ordinator

Business Admin

Contel Ltd

Accrington

Vacancy ref

001XH

Description
This vacancy is for an Service Support Co-Ordinatorbased in Accrington.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are looking for a passionate individual who will have:
Excellent listening skills and understanding of a good customer experience
A flexible can-do attitude and professional
Attention to detail is essential
Ability to work under pressure and act decisively
Ability to work with others to reach common goals collectively
Proactive and the ability to plan ahead
Good written and verbal skills along with ICT
Share your ideas and help your colleagues to improve overall customer experience
Be a brand ambassador for Contel

Key responsibilities:
Assisting the Directors with overseeing customer support and call outs requests.
Maintain the callout and repair database to ensure jobs are logged and actioned in a timelymanner.
Plan the field service engineers diaries to ensure that each day is complete whilst route planningto ensure logistically the works scheduled can be completed.
Liaise with the customers to arrange access to vehicles in order to carry out the repairs.
Processing of the field service engineers job sheets to log parts used and time spent on site.
Raise proforma invoices via quick books with accurate costings of the work undertaken.
Send call out and repair proforma invoices to the clients whilst requesting order numbers tocover the works.
Log the order numbers against the repairs on the database and turn the proformas into invoices.
Ensure any SLA’s are met and make the Directors aware of any issues.
Log and arrange quarterly vehicle inspections where contracted to do so.
Any Ad hoc activities when requested by the management team.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Shipment Admin Apprentice

Business Admin

Cargo Movers Ltd

Samlesbury

Vacancy ref

001XJ

Description
This vacancy is for a Shipment Admin Apprenticebased in Samlesbury.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
To learn all aspect of the shipping industry, including: booking shipments, billing customers, customs clearances, start to end customer journey updating the customer at every step.

Key elements:
Communication with customers
Confident on telephone
Helping where needed; one team.
The working ours will be 9-5:30 with 1 hour lunch.
The two individuals will be our shipping apprentices and if successfully a role will be made permeant after their apprenticeship.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Vehicle Damage Mechanical, Electrical & Trim (MET) Technician Apprentice

Automotive

YCC Service Centre Ltd

Preston

Vacancy ref

001XM

Description
This vacancy is for a Vehicle Damage Mechanical, Electrical & Trim (MET) Technician Apprentice based in Preston.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general duties within this role may include:
Assisting in Identifying damaged mechanical and electrical components on damaged cars and light commercial vehicles. Remove and refit or replace these damaged components before and after body repair work is carried out.
Typically this work is carried out on accident damaged vehicles

Training Provided:
VCQ Level 3 in Vehicle Maintenance and repair
VRQ Technical Certificate, Level 3 Diploma in Vehicle Maintenance and Repair.
Key Skills, Functional Skills
Level 1-ICT
Level 2-Application of Number and Communication.
Apprentice Business Administrator

Business Admin

Partwell Ltd

Blackburn

Vacancy ref

001XN

Description
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are looking for someone with interest in engineering drawings, using CAD/CAM software to look at DXFs for quoting and using nesting software.
The role will include general office duties but mainly quoting and estimating CNC machined parts and creating production worksheets from customer orders.
Also, gathering quotes from material suppliers and recording data on our CRM software.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Multi Skilled Engineering Apprentice

Engineering

Stolle European Manufacturing Solutions Limited

Accrington

Vacancy ref

001XU

Description
This vacancy is for an Multi Skilled Engineering Apprentice based in Accrington.

The role will be multi skilled and cover the following areas of engineering
Stolle EMS have advised the apprenticeship training will be multi-skilled for your first year spent at Training 2000 and you will learn the following areas of engineering so you can gain a better understanding of Stolle and the engineering skills they require. (please see below brief overview of each discipline explaining more about it)

So once you progress to your second year of training (which will be based at Stolle) you can then decide which of the below engineering reas you would like to progress into.
CNC
Fitting
Fabrication and Welding

If you can please let me know if you are interested in the apprenticeship and I will forward your CV to the employer.
CNC
CNC Machinists are responsible for manufacturing a range of parts using a variety of methods and machines, including turning, milling, programming, setting and operating.
This involves interpreting engineering drawings, working to a fine degree of accuracy using manual and electronic measuring instruments.
Duties will include the following machining components from specialist materials using conventional and/or CNC machine tools such as centre lathes, vertical and horizontal milling machines, horizontal and cylindrical grinding machines, electro discharge machines, single and multi-axis CNC machine tools centres.

Fabrication and welding
Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG
Due to the nature of the role there is lots of heavy lifting involved.

The successful candidate will train and become competent welding, components and castings industry, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn basic engineering drawing, measuring and marking out, knowledge of engineering materials and handling of engineering information. Additional skills covered may include, fitting using hand skills, producing sheet metal components and assemblies and a range of welding techniques and principles.
Each of these is decided by the level of qualification being taken and the job role you are undertaking.
The suitable candidate will undertake a range of welding duties.

Fitting
A engineering fitter is responsible for constructing and assembling mechanical systems.
A engineering fitter is also expected to use their analytical and problem-solving skills so run tests on structural systems to determine the root cause of the malfunction, devise a plan of action, and troubleshoot these malfunctions by replacing the necessary components.
Working with the use of workshop equipment such as milling machines and lathes
Setting up and adjusting machine tools and equipment
Constructing and assembling mechanical systems
Liaising with clients in job execution, if required
Strictly adhering to all health and safety policies and procedures, including the use of the appropriate protective clothing
Carrying out the construction of structural components according to the plan on blueprints
Examining structural systems with attention to detail
Overseeing structural systems and ensuring that they are maintained regularly

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Mechatronics Maintenance Technician.
L3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Business Administration Apprentice

Business Admin

Architectural Fibreglass Mouldings Ltd

Accrington

Vacancy ref

001Y4

Description
This vacancy is for an Apprentice Business Administrator based in Accrington, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Sage accounts
Processing quotations to sales orders
Despatch and invoicing
Raising purchase orders and finally checking delivery notes
Inputting data and emails
Check that recorded deliveries have been received
Uploading of details to the database
Arrange accommodation when necessary
Create PDF’s of sales invoices
Scanning of documents and saving
Email invoices to customers
Plan deliveries
Keep the office area clean and tidy
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Scaffolder

Scaffolding

BB Scaffolding Services (North West) Limited

Cheshire

Vacancy ref

001Y6

Description
This vacancy is for an Apprentice Scaffolder based in Dukinfield, Cheshire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.

Training Provided:
Non regulated provision, Level 2, Building and Construction
English and Maths Functional Skills if needed.
Apprentice Assistant Accountant

Accountancy

Character Options Ltd

Oldham

Vacancy ref

001Y8

Description
This vacancy is for an Apprentice Assistant Accountant based in Oldham, Greater Manchester.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Main Duties and Responsibilities:
Processing vendor invoices and checking off vendor statements to ensure system is correct.
Reviewing supplier payment terms and compiling invoices to be paid on month end BACs run.
Chasing up purchase orders with the relevant managers for authorisation and confirmation of receipt of goods or service.
Obtaining signatures from Company Director’s where necessary.
Obtaining the relevant information to set up new Vendors on Microsoft Navision.
Learning all aspects of the accounts payable department, including but not limited to daily banking and reconciliations and General Ledger analysis.
Assisting with any additional ad hoc tasks which would be expected in an office environment.
Full training provided

The general accounting duties within this role may also include:
Data entry
Month end management accounts
Bookkeeping
Final accounts preparation
Yearend financial statements
VAT returns

Training Provided:
AAT Advanced Diploma in Accounting L3 which contains:
Advanced bookkeeping
Final accounts preparation
Management accounting: costing
Indirect tax
If needed, three L2 modules will be included. These are:
Bookkeeping controls
Bookkeeping transactions
Using accounting software (Sage 50)
Apprentice Scaffolder

Scaffolding

Vertex Scaffolding Solutions Ltd

Manchester

Vacancy ref

001YA

Description
This vacancy is for an Apprentice Scaffolder based in Manchester.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The primary role of a Scaffolder is to provide access solutions or structural support which allows other trades to carry out their role in safety whilst working at height.

Duties will include (but not be exclusive to):
Visually inspect and select serviceable materials such as Tubes, boards and fittings
Carry, raise, lower and use scaffold materials correctly and safely on a working platform
Erect scaffolds on pavements and public places safely and correctly.
Install anchor ties and other specialist fixings to manufacturer’s recommendations.

Training Provided:
Non regulated provision, Level 2, Building and Construction
English and Maths Functional Skills if needed.
Apprentice Dental Nurse

Dental

Baxenden Dental Practice

Accrington

Vacancy ref

001YD

Description
This vacancy is for an Apprentice Dental Nurse based in Baxenden, Accrington.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Assist the dentist and hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery,
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery.
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments.
Record and store notes, charting, medical history and radiographs on either paper based or computerized systems.
Reception duties which include answering the telephone greeting patients, making appointments and recording them correctly on the system.
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic.
Assisting with the preparation of patient and equipment during the taking of x-rays and processing and storing all images.
Welcoming patients to the surgery.
Aiding the allocated Dentist in running the surgery.
Receptionist duties.

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Application of Number and Literacy
Employer Rights and Responsibility
Personal Learning and thinking Skills
Safeguarding
First Aid
Conflict resolution
Apprentice Dental Nurse

Dental

Aesthetic Dental Solutions

Lytham St Annes

Vacancy ref

001YQ

Description
This vacancy is for an Apprentice Dental Nurse based in Lytham St Annes.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Welcoming patients to the surgery.
Aiding the allocated Dentist in running the surgery.
Sterilisation and decontamination of all instruments in line with the HTM01-05.
Ensuring that all relevant materials and supplies are in place.
Assist the dentist/therapist/hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery,
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery.
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments.
Record and store notes, charting, medical history and radiographs on either paper based or computerised systems.
Reception duties which include answering the telephone, greeting patients, making appointments and recording them correctly on the system.
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic.
Assisting with the preparation of the patient and equipment during the taking of x-rays and processing and storing all images.

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Maths and English
Safeguarding
First Aid
Preparation for the end point assessment
Customer Service Advisor

Customer Service

Dr Craig Farrell/Barrowford Dental Practice

Nelson

Vacancy ref

001YU

Description
This vacancy is for a Customer Service Apprentice based in Nelson. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Job purpose
Ensure that the Dental reception desk is organised in an efficient manner and patients are looked after and during their visit to the practice.

Reception
Answer the telephone in the prescribed manner
Welcome all patients arriving at the practice
Always ensure the care and welfare of patients in a friendly, helpful and courteous manner
Observe patient confidentiality at all times – in or out of surgery and on the telephone
Ensure that the appointment system is efficient and accurate
Collect and record patients payments
Keep all areas clean, tidy and free from clutter

Administration and finance
Ensure that patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Complete NHS treatment forms
Encourage prompt payments and chase outstanding debts according to the practice policy
Liaise with dental laboratories, supply companies and other organisations as required
Send out patient recalls and reminders
Compile day sheets
Organise stock and stationary supplies
Undergo training as may be required to develop your skills and abilities
Attend training as required
Assist practice manager with admin tasks

General Duties
Ensure that computer/written records are accurately maintained filed and stored in an efficient, tidy and secure manner
Attend and participate in practice meetings
Undergo training as may be required to develop your skills and abilities
Attend refresher and update training for medical emergencies and CPR
Participate in practice supervision system
Act in accordance with the practice policies, procedures and code of conduct

Additional duties
Test and log the fire alarm once a week

Training Provided:

BTEC Diploma in Customer Service L2 (embedded in the BTEC in Business Administration)

Employer Rights and Responsibilities.

Functional Skills Mathematics and English - up to L2

Personal Learning and Thinking Skills.
Fire and Security Apprenticeship

Engineering

Catchpoint UK Ltd

Blackburn

Vacancy ref

001YV

Description
This vacancy is for an Apprentice Fire, Emergency & Security Systems Technician based in Blackburn. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are currently looking to invest in an Apprentice Fire & Security Engineer who is keen to learn, develop and become an integral part of our engineering team. You will learn new skills from dedicated mentors who are keen to pass on their knowledge and experience. This role will require you to be part of our Apprenticeship program. You will be expected to travel around the country so please be aware of that before applying.

Install, service and repair any type of security system, for example, fire, CCTV, intruder, door access
Carry out preventative maintenance service duties
Liaise with customers to ensure satisfactory installation and completion of the job
Take part in the key holder response rote (when appropriate)
Complete administrative tasks (including dockets, time sheets, holiday request forms etc.) within the time frames given.
Undertake the technical qualifications as required
Attend and take part in additional training as and when required
Provide ideas/solutions to improve services and products offered by the company
Act in a manner befitting of the company
Observe Health and Safety Polices at all times
Maintain a smart appearance and cleanliness of self and company vehicles
Contribute to being part of a team

Training Provided:
Training to meet skills and behavioural requirement of the standard
Vehicle Damage Panel Technician Apprentice

Automotive

Hacketts Bodyshop Ltd

Barnoldswick

Vacancy ref

001YW

Description
This vacancy is for a Vehicle Damage Panel Technician Apprentice based in Barnoldswick.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We would like someone to apply as apprentice to do panel side of the car repair process which would involve prepping, filling, remove and refit of panels and bumpers or other strip and refit of car parts. Clean inside and out of cars ready for hand over.
Candidate must be on time, keen and willing to learn, show initiative, work well with others.

Training Provided:
Work based training and mentoring. Off-site theory and practical training on a day release basis.
Business Administrator Apprentice

Business Admin

LC Automation Ltd

Blackburn

Vacancy ref

001YX

Description
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Reporting to the Operations Manager you will be responsible for:
Daily progressing/updating of all outstanding quotations
Taking and managing incoming sales orders, quotations and inquiries
Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and efficiently to spoken requests over the phone or in person, and to verbal or written instructions.
Support of internal and external sales team
General administration duties including, memos, typing up documents, letters, filing, faxing and photocopying.
Data entry - Manage, organise and update relevant data using database applications
Receiving calls and dealing with queries within returns division
Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service.
Establish and maintain effective working relationships with co-workers, supervisors and the general public (trade counter).
General purchasing, assisting with ordering stock, placing orders, chasing orders, updating systems

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Office Support Apprentice

Business Admin

24/7 Fire and Security Protection Ltd

Darwen

Vacancy ref

001Z2

Description
This vacancy is for an Apprentice Business Administrator based in Darwen, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Use IT systems to complete company and customer paperwork.
Liaise with engineers
Answer calls and deal with customer requirements
Sending and receiving e-mails
Liaise with company staff and deal with all enquiries
Filing
Photocopying
Data input
Achieve daily targets
Meet and greet clients who enter the premises
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Lean Manufacturing Operative

Engineering

Morepolythene Limited

Blackburn

Vacancy ref

001Z3

Description
This vacancy is for a Lean Manufacturing Operative based in Blackburn, Lancashire

The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

As an apprentice you will be trained in all functions within the manufacturing department as well as completing a 2 year apprenticeship involving on the job learning via a recognised training provider.
The Manufacturing Industry offers an exciting and varied career both in the UK & abroad providing a broad spectrum of opportunities for people to work in a technically advanced and innovative environment.Businesses within the sector range from small family run manufacturing operations to large multi-national companies driving the countries growth & wealth.The UK’s Manufacturing Industry is highly regarded worldwide for its innovation and manufacturing excellence and requires a high degree of skill & knowledge across all levels of their organisations.
A Lean Manufacturing Operative will be expected to carry out their work safely and meet the exacting quality standards demanded in a fast paced and efficient processing environment and develop into a multi-skilled operator through process ownership. A lean manufacturing operative can be required to carry out manufacturing activities on multiple products with different specifications consecutively e.g. automotive manufacturing – Multi models manufacturing results in the manufacturing of different models of vehicle with different specification variants within a high volume environment.They will be required to prepare, control, contribute to and complete manufacturing operations, and follow manufacturing processes and standard operating procedures (SOPs) whilst adhering to specific safe working policies & procedures. A Lean Manufacturing Operative will be responsible for maintaining Health and Safety requirements at all times e.g. wearing correct Personal Protective Equipment (P.P.E.) correct use of equipment and tooling, safe stopping and resetting of machinery, maintain an organised work area e.g. 5s (Sifting, Sorting, Sweeping, Spick & Span and Sustain) ensuring the safe disposal of waste in line with environmental systems and regulatory requirements (ISO 14001). They will be required to contribute, develop and support improvement in the manufacturing operation using continuous improvement methods, kaizen tools, process visualisation using lean principles and problem solving tools and techniques. They will be responsible for carrying out quality checks throughout the manufacturing operations to ensure quality is built in and that any defects or concerns are highlighted and dealt with in line with relevant quality standards (ISO 9002).Work safely at all times, complying with health and safety legislation, regulations, environmental compliance procedures and systems and other relevant guidelines
Identify and deal appropriately with any risks, hazards, hazardous situations and problems that may occur within the engineering environment within the limits of their responsibility
Demonstrate effective communication skills which include oral, written, electronic
Complete appropriate documentation accurately, efficiently and legibly using the correct terminology where required
Obtain and follow the correct documentation, specifications and work instructions in accordance with time constraints and the roles and responsibilities identified for the engineering activities, extracting the necessary data/information from specification and related documentation
Select and use appropriate tools, equipment and materials to carry out the operation
Deal appropriately with any problems that may occur within the manufacturing environment within the limits of their responsibility
Work efficiently and effectively at all times maintaining workplace organisation and minimising waste

A Lean Manufacturing Operative will understand:
How to obtain the necessary job instructions, engineering drawings and specifications and how to interpret them
Relevant statutory, quality, environmental compliance procedures/systems, organisational and health and safety regulations relating to engineering operations
Their individual roles and responsibilities within the organisation and the flexibility required to support the achievement of company targets
Employer operational practices, processes and procedures
Potential problems that can occur within the operations and how they can be avoided

Training Provided:
Level 2 BTEC Extended Diploma

Functional Skills, Level 2 in Mathematics, English, ICT, working with others and improving your own learning. Functional Skills requirements is subject to the successful applicants GCSE results. Grade A-C and within 5 years old means the apprentice will be relaxed from completing functional skills. Certification evidence will need to be provided.

Employer Rights & Responsibilities
Apprentice Business Administrator

Business Admin

Concise Medico Limited

Blackburn

Vacancy ref

001Z4

Description
This vacancy is for an Apprentice Business Administrator based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

As a Business Administration Apprentice, you will be:
Answering phone calls and referring them to the appropriate person(s) when needed
Replying to emails in a timely manner
General duties such as filing, photocopying etc.
Helping members of the team when necessary
Working off computer systems
Data input
Taking notes in meetings
Meeting and greeting clients when they enter the premises
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Paint and Panel Technician Apprenticeship

Automotive

Abbott's Car Repairs Ltd

Blackburn

Vacancy ref

001Z7

Description
This vacancy is for a Panel Beater / Sprayer Apprentice based in Blackburn. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

This exciting opportunity is the ideal for someone looking for a structured supportive and challenging apprenticeship and we are looking for motivated and enthusiastic people to join our dynamic teams.
The apprenticeship covers technical needs for basic body repair techniques and procedures. It provides essential knowledge and skills for the body repairer working on a wide range of vehicles in all types of garages, dealerships and specialist body repair shops.
The learning programme involves learners studying both the theory and practical aspects, including: removing and fitting permanent and non-permanent fixed body panels and components carrying out minor repairs to body panels and resistance spot welding.
Learners will also gain a broad knowledge and understanding of health and safety in the workplace and other skills associated with working in a garage.

Training Provided:
Work based training and mentoring. Off-site theory and practical training on a day release basis.
Apprentice Sales Administrator

Customer Service

The Wykamol Group

Burnley

Vacancy ref

001Z9

Description
This vacancy is for a Sales Administrator Apprentice based in Hapton, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Working as part of a team of sales administrators, the role involves inputting orders on to sage that are received via technical managers, telephone and emails. Relevant administration duties including invoicing, credits, pricing and opening accounts

Main Duties:
Answering Calls
Inputting orders on to sage
Solving Issues with deliveries and customer complaints
Invoices
Credits
Pricing structures on accounts
Data Input

Additional Duties:
Putting together Marketing Material
Helping other departments with organising and inputting their paperwork on to the system
Helping customers and visitors, signing them in to the daily record book and helping arrange the board room for meetings.

Main Responsibilities:
Answering sales calls in a helpful, confident and efficient manner
Inputting orders on the system
Invoicing
Credits
Solving Issues
Being a Team Player

Training Provided:

BTEC Diploma in Customer Service L2 (embedded in the BTEC in Business Administration)

Employer Rights and Responsibilities.

Functional Skills Mathematics and English – up to L2

Personal Learning and Thinking Skills.
Commercial Vehicle Technician Apprentice

Automotive

Ciceley Commercials Ltd

Darwen

Vacancy ref

001ZA

Description
This vacancy is for a Commercial Vehicle Technician Apprentice based in Darwen, Lancashire.
The Motor Vehicle Service & Maintenance Level 3 Apprenticeship Standard is suitable for aspiring technicians.
Learn to service and repair light vehicles, replace components, solve complex faults, use diagnostic methods and equipment, as well as a whole array of other skills.
Designed with different learning styles in mind, ensures apprentices are fully engaged and prepared for their End-Point Assessment (EPA).

A motor vehicle technician services and repairs light vehicles, working in either a dealership that focuses on a particular manufacturer, or for an independent garage.
Working on all systems found within the vehicle, the nature of the work ranges from replacing simple parts, right through to diagnosing and rectifying complex faults with the use of diagnostic methods and equipment.

Are you looking for a rewarding, lifelong career that will provide you with job satisfaction in a friendly team environment?
Ciceley Commercials Ltd is looking for the right person to join their Mercedes-Benz Commercial Vehicle franchised business as an Apprentice Commercial Vehicle Technician.
Join multi-award winning Ciceley Commercials as an Apprentice Commercial Vehicle Technician and you will be given the skills and knowledge for a lifelong career whilst working with a team that drives the standard in customer care.
Using the very latest diagnostic technology, you’ll get the chance to service and repair some of the most advanced vehicles on the road.
Throughout your career with Ciceley Commercials, we commit to invest in vital training and continual support to maximise your potential and ensure you are best equipped with skills and equipment to deal with some of the latest motor vehicle technological developments.
With Ciceley Commercials, your hard work and commitment won’t go unnoticed. With career development opportunities, staff incentives, and a great working environment, your time at Ciceley Commercials will be satisfying, rewarding, enjoyable and beneficial.
We strive to be the best in everything that we do, we believe that we have the best products and deliver the best customer service and we can only achieve this by having a team made up of the best people.
Do you have the right skills, experience and ‘be the best’ attitude to join our team?

Training Provided:
Work based training and mentoring. Off-site theory and practical training on a day release basis.

Mercedes-Benz product training provided
Regular ongoing training with Mercedes-Benz to ensure remain expert in field
Heavy Vehicle Service and Maintenance Technician Apprenticeship

Automotive

North West Commercials & Chassis Specialists Ltd

Preston

Vacancy ref

001ZB

Description
This vacancy is for an Heavy Vehicle Service and Maintenance Technician Apprenticeship based in Preston.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
This apprenticeship is suitable for aspiring technicians looking to specialise in Heavy Vehicles. Learn how to service, inspect and repair Heavy Vehicles in categories and their associated trailers and ancillaries
A Heavy Vehicle technician works on all the systems found within the vehicle, ranging from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment.
The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. They work in either a dealership that focuses on a particular manufacturer or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles.
Designed with different learning styles in mind, ensures apprentices are fully engaged and prepared for their End-Point Assessment (EPA).

Duties will include:
Service and maintain trucks and trailers to a high standard
Prepare vehicles to MOT standard as minimum
Have a great attention to detail
Understanding of compliance. Welding
Follow workshop procedures

Training Provided:
Work based training and mentoring. Off-site theory and practical training on a day release basis.
Dental Nursing Apprentice

Dental

Bank Parade Dental Practice

Burnley

Vacancy ref

001ZC

Description
This vacancy is for an Apprentice Dental Nurse based in Burnley. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualification.

The role comprises of a Level 3 Standard including a Level 3 Diploma in Dental Nursing followed by the end-point assessment (EPA). Within the Dental Nursing Pathway, the standards are split into three key areas at the end of your apprenticeship, you will have the knowledge and skills listed below:

KNOWLEDGE – THE DENTAL NURSE WILL HAVE KNOWLEDGE OF:
Dental and regional anatomy
Respiratory and circulatory systems
Health promotion and disease prevention
Transmission of infectious diseases and their prevention
Materials , equipment and resources
Medical Emergencies
Legislative compliance and regulatory requirements
The Dental team and GDC guidelines
Communication
Self-Management

SKILLS – THE DENTAL NURSE WILL BE ABLE TO:
Advise patients on oral health maintenance
Prepare and maintain the clinical environment before, during and after dental procedures
Recognise and comply with systems and processes to support safe patient care
Put patients’ interests first and act to protect them
Act without discrimination, show integrity and be trustworthy at all times
Manage own performance and development
Communicate with the dental team in relation to the direct care of the individual
Advise patients on oral health maintenance
Prepare and maintain the clinical environment before, during and after dental procedures

BEHAVIOURS – THE DENTAL NURSE WILL DEMONSTRATE:
Commitment to the General Dental Council Standards for the Dental Team
Reliability, working to high standards
A caring approach toward patients and colleagues
Take responsibility for own actions and act in accordance with GDC Standards
Awareness of own impact and influence when working with others

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Maths and English
Safeguarding
First Aid
Preparation for the end point assessment
Business Admin Apprentice

Business Admin

BoilerGrants4U Ltd

Blackburn

Vacancy ref

001ZI

Description
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The apprentice role will be primarily undertaking general admin duties, including:
Maintaining the organisation of spreadsheets and diaries
Keeping diaries up to date
Taking phone calls from potential leads seeing them through to applications
Data entry, including property listing and sales figures
Managing phone calls, emails, and other forms of written correspondences.
Taking inbound/outbound calls.
Working with the marketing team.
Spreadsheet work
Commission based on work targets.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Business Administrator

Business Admin

Red Rose Homecare Ltd T/A Right At Home

Blackburn

Vacancy ref

001ZJ

Description
This vacancy is for an Apprentice Business Administrator based in Whalley Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Liaising with and providing administrative support to the business / office team
Providing first class customer service at all times when representing Right at Home
Assist with initial enquires from new and existing customers and signpost or provide information about other RaH services as appropriate
Assisting with updating of records of clients and CareGivers
Assist with recruitment administration
General administrative tasks as required including general maintenance of the office environment
Drafting and sending professional correspondence via post and email
Ability to work to team and organisational goals
Excellent presentation, listening and written skills. Excellent telephone manner
Ability to work on own initiative and part of the team
Good planning and organisational skills
Demonstrates a strong level of IT literacy – MS Word, Excel and Outlook and Social Media skills
Adapt to changing conditions, business demands and confident working in a faced paced environment
Self-motivated and prepared to ‘go the extra mile’ for the business
Highly organised
Excellent client facing skills – able to communicate clearly – face to face and on the phone
Strong attention to detaile

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Business Commercial Apprentice

Business Admin

A. F. C. Fylde Limited

Wesham

Vacancy ref

001ZL

Description
This vacancy is for an Business Commercial Apprentice based in Wesham, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

ROLE SUMMARY

An opportunity to learn about the various workings of a football club from a commercial perspective whilst studying for a Level 3 qualification in Business Administration.
Assisting with the running of the club shop and ensuring the till is manned during opening times.
Supporting the HMH with shop stock takes and completing relevant paperwork
Assisting with matchday preparations including issuing of tickets and passes, setting up hospitality areas, preparing car park lists and signage, distributing programs and coordinating 50/50 raffle, Time of Goal etc
General office administration duties including photocopying, printing, filing, and scanning
Offering reception cover where required, dealing with incoming calls and email enquiries
Providing support to all colleagues on matchdays

IDEAL APPLICANT:
GCSEs at grades C/4 or above in Maths and English
strong organisational and time management skills
excellent numeracy skills
reliable and responsible

Job Review
The job description will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the post holder.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Infrastructure Technician

ICT

Education Partnership Trust

Blackburn

Vacancy ref

001ZO

Description
This vacancy is for an Apprentice Infrastructure Technician based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

JOB PURPOSE
Provide ICT support within the Central Office and provide ICT technical support to Trust schools.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To work with the IT Manager to implement ICT strategies across the Trust.
Maintenance of the network infrastructure within the Central office and schools within the trust
Manage and maintain all hardware and software including installation, maintenance and troubleshooting.
To prepare specifications for, build, configure and install a wide variety of computer hardware and software.
Ensure robust business continuity systems are in place.
Ensure data stored on the system is current and out of date data is archived.
Manage and monitor all internet filtering, mobile device management and remote access for staff where appropriate.
Manage and maintain all network user accounts, ensuring correct access rights.
Respond to all staff requests for technical support.
Support Trust schools within the areas identified above when required.
Identify training needs.
Ensure an up to date electronic asset register is maintained of all ICT equipment.
Review and monitor SLA with IT provider and support with IT implementation.

KNOWLEDGE, SKILLS AND EXPERIENCE
Good knowledge of an office environment and experience in all aspects of ICT technical support
Good level of IT Knowledge
Excellent interpersonal skills
Car user

CONDITIONS OF EMPLOYMENT
The above responsibilities are subject to the general duties and responsibilities contained in the written statement of conditions of employment (the contract of employment).
To uphold the Trust’s policy in respect of child protection and safeguarding matters.
S/he shall be subject to all relevant statutory requirements as detailed in the most recent School Teachers’ Pay and Conditions Document.
The post holder is required to support and encourage the ethos and objectives, policies and procedures of the Trust and each academy as agreed by the Board of Directors and Local Governing Bodies.
This job description allocates duties and responsibilities but does not direct the particular amount of time to be spent on carrying them out and no part of it may be so constructed.
This job description is not necessarily a comprehensive definition of the post. It will be reviewed at least once a year and it may be subject to modification at any time after consultation with the post holder.
The post holder may be required to perform any other reasonable tasks as commensurate with the role.
All staff members are required to participate in the Trust’s agreed appraisal scheme.

Training Provided:
As part of the Apprenticeship, the candidate will participate in 5 knowledge modules. These modules are:
Networking and Architecture (1 of 4 possible unit choices)
Mobile and Operating Systems (1 of 7 possible unit choices)
Cloud Services (1 of 5 possible unit choices)
Coding and logic (1 of 2 possible unit choices)
Business Process (1 of 3 unit choices)
The choices will reflect the knowledge content of the job role.
Office Support Administrator

Business Admin

The Cbs Office Group Limited

Chorley

Vacancy ref

001ZW

Description
This vacancy is for an Office Support Administrator based in Chorley, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Serve customers at the trade counter
Assist with the maintenance, replenishment and pricing of the trade counter display
Interacting with customers in the trade counter, by email & phone
Providing quotes
Order inputting
Providing office support including customer & employee support
Keeping computer database & maintaining contact lists documents up to date
Organising & sending company literature to customers
Assist with the company’s marketing campaigns
Taking orders by phone & dealing with queries
Sending and receiving e-mails
Filing
Photocopying
Data input
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Dental Nurse

Dental

The Waterside Dental Clinic LTD

Preston

Vacancy ref

001ZY

Description
This vacancy is for an Apprentice Dental Nurse based in Preston, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Assist the dentist/therapist/hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery,
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery.
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments.
Record and store notes, charting, medical history and radiographs on either paper based or computerised systems.
Reception duties which include answering the telephone, greeting patients, making appointments and recording them correctly on the system.
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic.
Assisting with the preparation of the patient and equipment during the taking of x-rays and processing and storing all images.

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Maths and English
Safeguarding
First Aid
Preparation for the end point assessment
Sales Administrator Apprentice

Business Admin

EBP Building Products

Blackburn

Vacancy ref

001ZZ

Description
This vacancy is for a Sales Administator Apprentice based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are looking to recruit an enthusiastic, self-motivated individual to join our sales team based at Guide in Blackburn. We are looking for someone who is willing to learn and has a keen interest in developing a career within sales. Candidate must be tenacious, organised, work independently as well as in a team.

We are looking for someone to increase sales, profitability, growth. The candidate will have be predominantly doing proactive outbound sales and will be expected to effectively sell the company’s products and/or related services.

Core Functions:
Promote/sell/secure orders from existing and new business prospective customers.
Predominantly outbound calls but also deal with inbound calls as of when required.
Introduce and demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs
Develop rapport both with existing & new business prospective customers.
Gain working and proficient knowledge of organisations products and services and keep abreast of product applications, technical services, market conditions and competitor activities

Details of Function:
Establish, develop, maintain & manage business relationships client to maximise business and margins as well as minimising the opportunities for competitor penetration
Develop clear and effective written/quotation proposals for existing customers and prospects
Hit targets of monthly KPI’s set in place.
Work with current & lapsed clients to generate return business and increase levels of purchase/organic growth
Respond to and follow up on sales enquiries and leads by telephone and email
Proactively follow up leads generated
Use a combination of sources including already established contacts lists, word of mouth leads (from your speculative discussions with supplier contacts, colleagues, buying group area

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Optical Assistant

Optical

Amni Optics Limited

London

Vacancy ref

00200

Description
This vacancy is for an Apprentice Optical Assistant based in Toothing.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.
Helping customer’s select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers.

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Motor Vehicle Service and Maintenance Technician Apprenticeship

Automotive

Hozier Street Garage Services Ltd

Blackburn

Vacancy ref

00201

Description
This vacancy is for a Motor Vehicle Service and Maintenance Technician Apprentice based in Blackburn, Lancashire.

The Motor Vehicle Service & Maintenance Level 3 Apprenticeship Standard is suitable for aspiring technicians.
Learn to service and repair light vehicles, replace components, solve complex faults, use diagnostic methods and equipment, as well as a whole array of other skills.
Designed with different learning styles in mind, ensures apprentices are fully engaged and prepared for their End-Point Assessment (EPA).

A motor vehicle technician services and repairs light vehicles, working in either a dealership that focuses on a particular manufacturer, or for an independent garage.
Working on all systems found within the vehicle, the nature of the work ranges from replacing simple parts, right through to diagnosing and rectifying complex faults with the use of diagnostic methods and equipment.

Training Provided:
Work based training and mentoring. Off-site theory and practical training on a day release basis.
Recruitment Admin Assistant

Business Admin

To Me To You Support Ltd

Blackburn

Vacancy ref

00207

Description
This vacancy is for a Recruitment Admin Assistant based in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Job Purpose: Assisting the compliance process of on boarding temp support workers, carers and nurses.

Job Description
Huge potential to progress into junior recruitment consultant position with bonus/commission.
Dealing with incoming calls
Formatting CV’s
Data entry
Preparing candidate registration paperwork
Operating in-house computer system
Greeting visitors
Post duties,
filing, and photocopying
Monitoring compliance documentation
Advertising jobs on job boards
Keeping website updated
Updating candidate and client records using recruitment software
Scanning information onto system
Using Microsoft packages,
Outlook, Excel and Word

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Metal Fabricator (Fabrication & Welding)

Engineering

E & F Woks Ltd

Darwen

Vacancy ref

00209

Description
This vacancy is for an Apprentice Fabricator/Welder based in Darwen, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The successful candidate will train and become competent at welding, components and castings, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn:
Basic engineering drawing,
Measuring and marking out,
Knowledge of engineering materials
Handling of engineering information
Total observation of health and safety at all times
Learn how to interpret technical drawings
Work towards and obtain relevant qualification in fabrication and or other to the satisfactory completion of the training provider and company.
Must be willing to undertake training in order to contribute to own personal development and help the growth of the business
Ensure the best interests of the company are maintained promoting positive working relationship with key stakeholder groups.

Additional skills covered may include:
Fitting using hand skills,
Producing sheet metal components and assemblies using a range of welding techniques and principles.

Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG

Training Provided:
Extended Diploma in Fabrication & Welding NVQ L3
Diploma in Engineering L3
Functional skills in English, Maths and ICT (if not already achieved)
Apprentice Senior Healthcare Support Worker

Healthcare

Sandy Lane Surgery

Leyland

Vacancy ref

0020B

Description
This vacancy is for an Apprentice Senior Healthcare Support Worker based in Leyland, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Working under the direct supervision of the practice nursing team and strictly in accordance with specific guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. This will include undertaking diagnostic tests, preventative health care, screening and patient education.

Main duties and responsibilities:
Assessment, screening and treatment services and health education advice.
Provide general and specific health screening to the practice patients within agreed protocols with referral to a nurse or a GP as necessary.
Assist in the assessment and surveillance of patients health and well-being including chronic disease patient reviews and private medicals as appropriate (HGV, local businesses etc.).
Provide follow-up advice for smoking cessation, diet modification, weight management and other health promotion areas.
Perform new patient checks and NHS health checks
Prepare and maintain environments and equipment before, during and after patient care interventions including assisting GP’s during the performance of minor operations.
Assist in the monitoring of patient on anticoagulation.
Administer vaccinations deemed as appropriate, working within agreed protocols and following the appropriate training/competency assessment.
Assist in the production and review of individual patient care plans where necessary.

Pathological specimens and investigatory procedures
Undertake the collection of pathological specimens including blood samples and swabs.
Undertake routine diagnostic tests such as urinalysis, blood pressure monitoring, ECG recording and 24 hour blood pressure monitoring.

Administrative and Professional Responsibilities
Participate in the administrative and professional responsibilities of the practice team
Ensure accurate notes of all consultations and treatments are recorded in the patient’s computerised records.
Participation in clinical audit, practice research projects and significant event analyses.
Implement infection control requirements.
Assist in Health Promotion displays.
Assist in ensuring that clinical rooms are stocked, as required.
Undertake cleansing, maintenance and calibration of equipment according to the Practice's policy or with the agreement of a practice nurse.
Undertake stock control and rotation and ordering of consumables.
Effectively manage own time, workload and resources.
Act as a chaperone when requested.

Liaison
Maintain effective liaison with all other members of the health care team, and other agencies, with appropriate regard to confidentiality and practice protocols and procedures.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.

Personal/ Professional Development
Participate in the development and implementation of a personal and professional development plan and take responsibility for maintaining a record of own personal and/or professional development.
Participate in any training programme implemented by the practice as part of this employment.
Maintain continued education by attendance at course and study days
Take responsibility for own development, learning and performance.

General
Management of risk
The post holder will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and reporting potential risks identified
Use personal security systems within the workplace according to practice guidelines
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Health and Safety at Work
The post-holder must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available on the Intranet
In accordance with the Health and Safety at Work Act 1974 all employees have a duty to take reasonable care to avoid injury to themselves and to others affected by their work activities
Employees will be notified where their post carries a requirement for immunisation
The post-holder will be required to undertake physical intervention training and BLS

Infection Control
All staff should be aware of their responsibility to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies
All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individual’s responsibility to escalate their concerns to the Practice Manager)

Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees
In addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safe-guarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training and to ensure that they undertake this to a level appropriate to their role.

Managing information
Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
Review and process data using accurate coding in order to ensure easy and accurate information retrieval for monitoring and audit processes
Understand responsibility of self and others to the practice and primary care trust regarding the Freedom and Information Act

Equality and diversity
The post holder will support the equality, diversity and rights of patients, carers and colleagues
Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
Enable others to promote equality and diversity in a non-discriminatory culture
Support people who need assistance in exercising their rights
Monitor and evaluate adherence to local chaperoning policies
Act in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation
Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues and accept the rights of individuals to choose their care providers, participate in care and refuse care
Assist patients from marginalised groups to access quality care

Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Sustainability and Climate Change
All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction.

Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources

Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members, outside agencies and patients.
Recognise people’s needs for alternative methods of communication and respond accordingly

Rehabilitation of Offenders Act
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore you are required to declare all criminal convictions, cautions, reprimands or final warnings and a criminal records check will be carried out on your behalf.

Other
This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. The job description will be periodically reviewed in light if the developing work requirements. The post holder should be aware that this may require undertaking new responsibilities or relinquishing current responsibilities in order to meet business needs. The post-holder will be expected to contribute towards that revision.

Training Provided:
Level 3 Diploma in Senior Healthcare Support Worker (Specified Pathway)
Functional Skills Level 2 in Functional skills in Maths and Literacy (if required)
Skills development in the relevant pathway sector (adult nursing, theatre support, allied healthcare, mental health and children & young person’s support).
Employer Rights and Responsibility
Personal Learning and thinking Skills
Safeguarding
CNC Machinist

Engineering

Wellfield Precision Tooling

Blackburn

Vacancy ref

0020C

Description
This vacancy is for a CNC Machinistbased in Blackburn, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

This rewarding career requires a broad skill set —math, mechanical design, interpreting technical drawings and programs, eye for detail — to properly transform a metal casting into a valuable working machined part. It’s a unique fusion of digital and physical, brains and hands-on work.
CNC Machinists work with computer numerical controlled machine (CNC) heavy machinery from setup to operation to produce parts and tools from metal, plastic and other materials. Computer numerical controlled equipment is precision machinery that cuts, grinds, or drills into material. CNC machinists make adjustments to the machine to control speed, material feed and path of the cut, as well as make sure the machines are set up properly, working well and producing a quality product. They review the finished product to make sure it is defect free and ready for the next step in production.
Machinists in the Advanced Manufacturing Engineering sector are predominantly involved in highly skilled complex and precision work.
They machine components from specialist materials using conventional and/or CNC machine tools.
The range of tools and equipment you may use as part of your daily tasks may include:
Centre Lathes
Vertical and Horizontal Milling Machines
Horizontal and Cylindrical Grinding Machines
Single and Multi-Axis CNC Machines
Clear-cut progression to becoming a fully-qualified CNC Maintenance Engineer.
Full training as well as recognised, specialist courses and qualifications.
Working within first-class facilities on cutting-edge machine tools.
To do carving profiles for ionic capitals and architectural corbels using small router cutters, like a 45-degree tool, 16mm radius and a 3mm radius for finer detailing which can produce amazingly detailed finishes
Setting cutter depths
Running programs

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L2 Diploma in Machining (Foundation Knowledge)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Machining
L3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Apprentice Dental Nurse

Dental

Bhawani's Dental Care

Warrington

Vacancy ref

0020F

Description
This vacancy is for an Apprentice Dental Nurse based in Warrington, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Assist the dentist/therapist/hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery,
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery.
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments.
Record and store notes, charting, medical history and radiographs on either paper based or computerised systems.
Reception duties which include answering the telephone, greeting patients, making appointments and recording them correctly on the system.
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic.
Assisting with the preparation of the patient and equipment during the taking of x-rays and processing and storing all images.

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Maths and English
Safeguarding
First Aid
Preparation for the end point assessment
Internal Sales Apprentice

Business Admin

Walkersteel Limited

Accrington

Vacancy ref

0020G

Description
This vacancy is for an Apprentice Internal Sales based in Church, Accrington.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Dealing with incoming customer enquiries through to order
Recommending technical solutions to customer problems
Liaising with manufacturers over deliveries
Developing opportunities with customers to turn them into important accounts
This is mostly office based but there will be opportunities to visit customers and suppliers
Sending and receiving e-mails
Filing
Photocopying
Data input
Any other general admin duties and ad-hoc duties as defined by management.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Business Admin Apprentice

Business Admin

Haworths Financial Services Ltd

Accrington

Vacancy ref

0020H

Description
This vacancy is for a Business Administrator Apprentice based in Accrington, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general administration duties within this role may include:
Inputting of mortgage applications.
Sending packaging requirements to the lender after application has been submitted.
Creating tasks, records and reminders on IO.
Ensuring all documents are scanned to the activity, prior to and post offer.
Creating files in the relevant colour for the consultant and ensuring that documents are divided and labelled where a paper file is requested.
Creating invoices where applicable.
Ensuring MI is up to date on relevant spreadsheets.
Sending out of re-broke letters to clients.
Ensuring that files are compliant post completion,
Chasing lenders where required, and providing updates to clients
Liaising with clients, advisers and lenders
Taking phone calls
Sending and receiving e-mails
Filing
Photocopying
Data input
Any other general admin duties and ad-hoc duties as defined by management.
Good foundation knowledge of advice process and products.
IT competent with knowledge of Intelligent Office an advantage.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Apprentice Customer Service Advisor

Customer Service

Daisy Corporate Services Limited

Nelson

Vacancy ref

0020J

Description
This vacancy is for a Customer Service Apprentice based in Nelson, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Our Customer Service Executives are the face and voice of our company, so naturally we are looking for confident and passionate people who want to excel in customer service.
If you can excel at delivering a positive attitude that shows professionalism and a ‘can-do’ approach then we will reward that determination with a fast-paced, working environment that can lead to amazing future career prospects in the innovative world of technology.
We work with lots of different technologies but don’t let that put you off, because we’re firmly focused on supporting you through your apprenticeship whilst offering first class training through our very own Daisy University, and through our amazing team who work together to support each other.

What you will be doing
Providing a high-level end-to-end customer service to our customer base through verbal, written and online communication.
Creating and maintain excellent relationships with customers, third parties and internal stakeholders
Acting and deliver in a manner that aims to reduce customer dissatisfaction and complaint - seek out opportunities and overcome challenges through perseverance and commitment to resolution that will drive customers to believe our Customer Services team take ownership seriously
Performing against individual and team targets which are based upon ensuring communications is handled in a timely and appropriate manner
Coordinating and work closely with internal teams and departments to deliver upon wider business and service level objectives.
Showing ownership for all matters raised through Customer Service ensuring they are handled, owned and where necessary processes and controls are raised to ensure service improvement.
Strong skills of articulation and the ability to transcribe, ensuring effective communication through email, system, and portal updates.

What we need from you
A good understanding of Word, Excel and web browsers
A desire to learn new skills and take ownership
Capability to manage your own time and be punctual
An understanding of the importance of great customer service
A natural problem solver with a can-do attitude
Excellent written and verbal communication skills
Previous customer service experience is desirable

What’s in it for you?
Complete an Apprenticeship in Customer Service or Business Administration depending on previous experience
On the job training and support from our team of Customer Service experts, helping you to settle in your role. Plus, training from our very own Daisy University, with access to 1000 courses from day 1.
Monday – Friday role, you can enjoy weekends off!
34 days holiday + the option to purchase more!
Opportunities for promotion and progression

Training Provided:

BTEC Diploma in Customer Service L2 (embedded in the BTEC in Business Administration)

Employer Rights and Responsibilities.

Functional Skills Mathematics and English – up to L2

Personal Learning and Thinking Skills.
Apprentice Machine Operative

Engineering

Farnworth and Langan

Blackburn

Vacancy ref

0020L

Description
This vacancy is for an Apprentice Machinist based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Apprentice Machine Operative - Learn how to set & operate CNC and other machines such as lathes and bandsaws using a variety of methods including turning and milling to produce components from metal.

This rewarding career requires a broad skill set —math, mechanical design, interpreting technical drawings and programs, eye for detail — to properly transform a metal casting into a valuable working machined part. It’s a unique fusion of digital and physical, brains and hands-on work.
CNC Machinists work with computer numerical controlled machine (CNC) heavy machinery from setup to operation to produce parts and tools from metal, plastic and other materials. Computer numerical controlled equipment is precision machinery that cuts, grinds, or drills into material. CNC machinists make adjustments to the machine to control speed, material feed and path of the cut, as well as make sure the machines are set up properly, working well and producing a quality product. They review the finished product to make sure it is defect free and ready for the next step in production.
Machinists in the Advanced Manufacturing Engineering sector are predominantly involved in highly skilled complex and precision work. They machine components from specialist materials using conventional and/or CNC machine tools.
The range of tools and equipment you may use as part of your daily tasks may include:
Centre Lathes
Vertical and Horizontal Milling Machines
Horizontal and Cylindrical Grinding Machines
Single and Multi-Axis CNC Machines

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L2 Diploma in Machining (Foundation Knowledge)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Machining
L3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Apprentice Welder

Engineering

Farnworth and Langan

Blackburn

Vacancy ref

0020M

Description
This vacancy is for an Apprentice Welder (Fabrication & Welding) based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Apprentice Welder - Learn how to carry out metal fabrication using a range of welding techniques & principles.

The broad purpose of the occupation is to carry out metal fabrication work using things such as rolled steel joists, columns, channels, steel plate and metal sheet etc. Fabricators use a large range of metals including steel, aluminium and titanium at a range of thicknesses from 0.5mm up to over 20mm.

The successful candidate will train and become competent at welding, components and castings, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn:
Basic engineering drawing,
Measuring and marking out,
Knowledge of engineering materials
Handling of engineering information.

Additional skills covered may include:
Fitting using hand skills,
Producing sheet metal components and assemblies using a range of welding techniques and principles.

Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG

Training Provided:
Extended Diploma in Fabrication & Welding NVQ L3
Diploma in Engineering L3
Functional skills in English, Maths and ICT (if not already achieved)
Optical Assistant Apprentice

Optical

Suzanne Floyd Optometrists

South Shropshire

Vacancy ref

0020P

Description
This vacancy is for an Apprentice Optical Assistant based in Shropshire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

An opportunity to join an optical practice who deliver professional and friendly advice to their patients.
As an Optical Assistant you will learn all aspects of the customer journey including admin both NHS and using the practice management system, booking appointments, meeting and greeting patients, updating on the progress of their glasses and learning about frames and lenses allowing you to advise on the best glasses to suit their needs.

The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.
Helping customer’s select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers.

Training Provided:
Level 2 Optical Assistant Apprenticeship
Functional Skills Level 1 in Functional skills Maths and Literacy, can be obtained on the course (if required)
Enhancement / challenge – how to develop ourselves
Equality and diversity – treating others equally, respect / accept others from different backgrounds
British values – democracy, rule of law, respect and tolerance, individual liberty
Prevent – safeguarding individuals from being drawn into terrorism
Digital skills – keeping up with technology and effective use
Apprentice Metal Fabricator (Fabrication & Welding)

Engineering

Lyndhurst Precision Engineering Ltd

Chorley

Vacancy ref

0020S

Description
This vacancy is for an Apprentice Metal Fabricator (Fabrication & Welding) based in Chorley, Lancashire
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The broad purpose of the occupation is to carry out metal fabrication work using things such as rolled steel joists, columns, channels, steel plate and metal sheet etc. Fabricators use a large range of metals including steel, aluminium and titanium at a range of thicknesses from 0.5mm up to over 20mm.

The successful candidate will train and become competent at welding, components and castings, learning to weld both MIG & TIG to a very high standard.

You will also be trained to learn:
Basic engineering drawing,
Measuring and marking out,
Knowledge of engineering materials
Handling of engineering information.

Additional skills covered may include:
Fitting using hand skills,
Producing sheet metal components and assemblies using a range of welding techniques and principles.

Your job role will consist of different tasks such as
Welding components
Welding Castings
MIG and TIG

Training Provided:
Extended Diploma in Fabrication & Welding NVQ L3
Diploma in Engineering L3
Functional skills in English, Maths and ICT (if not already achieved)
Business HR Administrator

Business Admin

Breathe Eating Disorder Services Ltd

Preston

Vacancy ref

0020T

Description
This vacancy is for a Business HR Administrator based in Preston, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are looking to recruit a hardworking, committed and enthusiastic individual, who can demonstrate they have the relevant learning ability to meet the role and the needed skills. The role will involve a range of administrative and support work, with a needed ability to quickly switch priorities with different deadlines or workloads. You will be expected to work well independently, but also as part of a team with a responsible and conscientious approach to working. We have a fast-paced environment and work together as a team to create the best possible outcomes for our clients and are looking for someone that can contribute well to this style of work.Your role within the organisation will support the team with day-to-day administrative tasks across the clinical department. Including providing up to date reports for the line manager and weekly progress report. These services may also include, but are not limited to any of the following; Imputing data onto the online system , contacting clients and booking appointments, ensuring files are up to date, creating client files, taking enquires calls and giving relevant information, supporting clinical team with admin duties and assisting with emails.

Duties and Responsibilities
Work closely with the Manager to ensure smooth operation of basic admin roles
Undertake administrative duties including updating files and ensuring kept tidy and in order
Undertake duties to amend and type up treatment plans and information relating to client appointments
Follow up with new clients to ensure contact is not lost
Undertake administrative duties to support the clinical team
Provide administrative support to the manager including word processing, distribution of information, organising and taking minutes of meetings for the clinical team meetings.
Required to use information technology on a regular basis to input and maintain the clinical information system online
Responsible for preparing, and amending confidential information concerning client contained within online software systems and paper personal files.
Responsible for ensuring that confidential information is kept secure.
Prepare reports ready for enquires meetings
Answering calls and assisting with any enquires

Knowledge/Skills/Abilities
Excellent verbal and written communication skills.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Norfolk)

Thetford

Vacancy ref

0020U

Description
This vacancy is for an Engineering Technician - Mechatronics Apprenticeship based in Norfolk.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

Training Provided:

Level 3 Mechatronics Engineering This includes:

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
Clinical Administrator

Business Admin

Breathe Eating Disorder Services Ltd

Preston

Vacancy ref

0020V

Description
This vacancy is for a Clinical Administrator based in Preston, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

We are looking to recruit a hardworking, committed and enthusiastic individual, who can demonstrate they have the relevant learning ability to meet the role and the needed skills. The role will involve a range of administrative and support work, with a needed ability to quickly switch priorities with different deadlines or workloads. You will be expected to work well independently, but also as part of a team with a responsible and conscientious approach to working. We have a fast-paced environment and work together as a team to create the best possible outcomes for our clients and are looking for someone that can contribute well to this style of work.Your role within the organisation will support the team with day-to-day administrative tasks across the clinical department. Including providing up to date reports for the line manager and weekly progress report. These services may also include, but are not limited to any of the following; Imputing data onto the online system , contacting clients and booking appointments, ensuring files are up to date, creating client files, taking enquires calls and giving relevant information, supporting clinical team with admin duties and assisting with emails.

Duties and Responsibilities
Work closely with the Manager to ensure smooth operation of basic admin roles
Undertake administrative duties including updating files and ensuring kept tidy and in order
Undertake duties to amend and type up treatment plans and information relating to client appointments
Follow up with new clients to ensure contact is not lost
Undertake administrative duties to support the clinical team
Provide administrative support to the manager including word processing, distribution of information, organising and taking minutes of meetings for the clinical team meetings.
Required to use information technology on a regular basis to input and maintain the clinical information system online
Responsible for preparing, and amending confidential information concerning client contained within online software systems and paper personal files.
Responsible for ensuring that confidential information is kept secure.
Prepare reports ready for enquires meetings
Answering calls and assisting with any enquires

Knowledge/Skills/Abilities
Excellent verbal and written communication skills.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Southampton)

Southampton

Vacancy ref

0020W

Description
This vacancy is for a Engineering Technician - Mechatronics Apprenticeship based in Southampton
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Mechatronics Maintenance Technician.
L3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Compressed Air Apprenticeship (Level 3 in Mechatronics)

Engineering

Consolidated Distribution Housing (Reading)

Reading

Vacancy ref

0020X

Description
This vacancy is for a Compressed Air Apprenticeship(Level 3 in Mechatronics) based in Reading, Berkshire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Fantastic opportunity to join CDH Group, a leading compressed air company, as a Compressed Air Service Apprentice. With a reputation for providing high quality technical expertise and a commitment to providing a first-class level of after sales service you'll be trained to the highest level.

Responsibilities
Working within our Service Leads and their teams to learn and deliver technical support across the business, including pro active and reactive maintenance. You will work closely with engineers and leading compressed air manufacturers to understand the complete compressed air system and different applications.
During training, you will work alongside a team of highly skilled engineers to carry out preventive and corrective maintenance and to identify opportunities and implement solutions, to improve efficiency, equipment reliability, product quality, with consideration with regards to health and safety and the environment.
You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

General:
Work safely, with regard for your duty of care to yourself and to others who may be affected by your work
Adhere to company policies and procedures at all times
Keep others informed of information that contributes to the performance of the team, department or company
Attend lectures, practical’s and visits as per training provider learning plan

Skills you’ll develop include:
Mechanical applications and solutions
Electrical wiring, testing and installation
Pneumatic and hydraulic systems
Process Control Systems
Compressed Air Treatment Maintenance
Compressed Air Equipment Servicing
Fault finding

Training Provided:
L2 Diploma in Advanced Manufacturing (Foundation Competence)
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Mechatronics Maintenance Technician.
L3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Apprentice Dental Nurse

Dental

Highfield Dental Practice

Barrow In Furness

Vacancy ref

0020Y

Description
This vacancy is for an Apprentice Dental Nurse based in Barrow In Furness, Cumbria.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The duties within this role include:
Assist the dentist/therapist/hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery,
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery.
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments.
Record and store notes, charting, medical history and radiographs on either paper based or computerised systems.
Reception duties which include answering the telephone, greeting patients, making appointments and recording them correctly on the system.
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic.
Assisting with the preparation of the patient and equipment during the taking of x-rays and processing and storing all images.

Training Provided:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 in Maths and English
Safeguarding
First Aid
Preparation for the end point assessment
Apprentice Engineering Fitter

Engineering

Lyndhurst Precision Engineering Ltd

Chorley

Vacancy ref

0020Z

Description
This vacancy is for an Apprentice Engineering Fitter based in Chorley.

The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

As an apprentice you will be trained in all functions within engineering fitting as well as completing a 3 year apprenticeship involving on the job learning via a recognised training provider.

The broad purpose of the occupation is to produce complex high value, low volume components or assemblies in full or part, using machines, equipment or systems, to the required specification. For example, turbines, cranes, gearboxes, production lines, rigs and platforms. Fitters may typically have a mechanical, electrical, electronic, control systems, pipe fitting or instrumentation bias or operate across multiple disciplines depending on the type of assembly. To produce or re-furbish the components fitters will interpret drawings/specifications and plan their work, for example ensuring they have the right tools, equipment and resources to complete the task to the required specification.
Fitters are required to check their work against quality standards and make adjustments as required based on their knowledge. On completion of the task a fitter will hand over the product and prepare the work area for the next task by checking equipment meets the standards required to operate. They may be based in a workshop or clients premises - this may include hazardous environments.
In their daily work, an employee in this occupation typically interacts with line managers/supervisors; depending on the size of the employer and nature of the work they may work as part of a team of fitters or independently. They may interact with personnel in other functions for example installation and maintenance engineers, health & safety and quality assurance personnel, as well as internal or external customers.
An employee in this occupation will be responsible for completion of their work to the required specification and deadlines, in line with quality, health & safety and environmental regulations and requirements, with minimum supervision.

The vacancy is an opportunity for someone who is interested in pursuing a career in Engineering.

If successful, the apprentice will be based at their employer working the hours agreed in their contract. The apprentice will need to attend Training 2000 to complete the relevant skill units that have been agreed by Training 2000 and the employer, this will consist of the apprentice completing 6 blocks of skill specific Engineering training lasting 4 weeks each. As well as this they will also begin their Further Education course, BTEC Diploma, City and Guilds, which will be 1 day a week classroom based learning.
A engineering fitter is responsible for constructing and assembling mechanical systems.
A engineering fitter is also expected to use their analytical and problem-solving skills so run tests on structural systems to determine the root cause of the malfunction, devise a plan of action, and troubleshoot these malfunctions by replacing the necessary components.
Working with the use of workshop equipment such as milling machines and lathes
Setting up and adjusting machine tools and equipment
Constructing and assembling mechanical systems
Liaising with clients in job execution, if required
Strictly adhering to all health and safety policies and procedures, including the use of the appropriate protective clothing
Carrying out the construction of structural components according to the plan on blueprints
Examining structural systems with attention to detail
Overseeing structural systems and ensuring that they are maintained regularly

Training Provided:
Level 3 BTEC Extended Diploma

Functional Skills, Level 2 in Mathematics, English, ICT, working with others and improving your own learning. Functional Skills requirements is subject to the successful applicants GCSE results. Grade A-C and within 5 years old means the apprentice will be relaxed from completing functional skills. Certification evidence will need to be provided.

Employer Rights & Responsibilities
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Bristol)

Bristol

Vacancy ref

00210

Description
This vacancy is for an Apprentice Maintenance Engineer (Mechatronics) based in Bristol.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Fantastic opportunity to join CDH Group, a leading compressed air company, as a Compressed Air Service Apprentice. With a reputation for providing high quality technical expertise and a commitment to providing a first-class level of after sales service you'll be trained to the highest level.

Responsibilities
Working within our Service Leads and their teams to learn and deliver technical support across the business, including pro active and reactive maintenance. You will work closely with engineers and leading compressed air manufacturers to understand the complete compressed air system and different applications.
During training, you will work alongside a team of highly skilled engineers to carry out preventive and corrective maintenance and to identify opportunities and implement solutions, to improve efficiency, equipment reliability, product quality, with consideration with regards to health and safety and the environment.
You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

General:
Work safely, with regard for your duty of care to yourself and to others who may be affected by your work
Adhere to company policies and procedures at all times
Keep others informed of information that contributes to the performance of the team, department or company
Attend lectures, practical’s and visits as per training provider learning plan

Skills you’ll develop include:
Mechanical applications and solutions
Electrical wiring, testing and installation
Pneumatic and hydraulic systems
Process Control Systems
Compressed Air Treatment Maintenance
Compressed Air Equipment Servicing
Fault finding

Training Provided:
Training Provided

Level 3 Mechatronics Engineering This includes:

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)

18th Edition Wiring Regulations
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Crawley)

Crawley

Vacancy ref

00211

Description
This vacancy is for an Apprentice Maintenance Engineer (Mechatronics) based in Crawley.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Fantastic opportunity to join CDH Group, a leading compressed air company, as a Compressed Air Service Apprentice. With a reputation for providing high quality technical expertise and a commitment to providing a first-class level of after sales service you'll be trained to the highest level.

Responsibilities
Working within our Service Leads and their teams to learn and deliver technical support across the business, including pro active and reactive maintenance. You will work closely with engineers and leading compressed air manufacturers to understand the complete compressed air system and different applications.
During training, you will work alongside a team of highly skilled engineers to carry out preventive and corrective maintenance and to identify opportunities and implement solutions, to improve efficiency, equipment reliability, product quality, with consideration with regards to health and safety and the environment.
You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

General:
Work safely, with regard for your duty of care to yourself and to others who may be affected by your work
Adhere to company policies and procedures at all times
Keep others informed of information that contributes to the performance of the team, department or company
Attend lectures, practical’s and visits as per training provider learning plan

Skills you’ll develop include:
Mechanical applications and solutions
Electrical wiring, testing and installation
Pneumatic and hydraulic systems
Process Control Systems
Compressed Air Treatment Maintenance
Compressed Air Equipment Servicing
Fault finding

Training Provided:
Training Provided

Level 3 Mechatronics Engineering This includes:

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)

18th Edition Wiring Regulations
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Huddersfield)

Huddersfield

Vacancy ref

00212

Description
This vacancy is for an Apprentice Maintenance Engineer (Mechatronics) based in Huddersfield.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Fantastic opportunity to join CDH Group, a leading compressed air company, as a Compressed Air Service Apprentice. With a reputation for providing high quality technical expertise and a commitment to providing a first-class level of after sales service you'll be trained to the highest level.

Responsibilities
Working within our Service Leads and their teams to learn and deliver technical support across the business, including pro active and reactive maintenance. You will work closely with engineers and leading compressed air manufacturers to understand the complete compressed air system and different applications.
During training, you will work alongside a team of highly skilled engineers to carry out preventive and corrective maintenance and to identify opportunities and implement solutions, to improve efficiency, equipment reliability, product quality, with consideration with regards to health and safety and the environment.
You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

General:
Work safely, with regard for your duty of care to yourself and to others who may be affected by your work
Adhere to company policies and procedures at all times
Keep others informed of information that contributes to the performance of the team, department or company
Attend lectures, practical’s and visits as per training provider learning plan

Skills you’ll develop include:
Mechanical applications and solutions
Electrical wiring, testing and installation
Pneumatic and hydraulic systems
Process Control Systems
Compressed Air Treatment Maintenance
Compressed Air Equipment Servicing
Fault finding

Training Provided:
Training Provided

Level 3 Mechatronics Engineering This includes:

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)

18th Edition Wiring Regulations
Engineering Technician - Mechatronics Apprenticeship

Engineering

Consolidated Distribution Housing (Sheffield)

Holbrook Industrial Estate

Vacancy ref

00213

Description
This vacancy is for an Apprentice Maintenance Engineer (Mechatronics) based in Sheffield.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

Fantastic opportunity to join CDH Group, a leading compressed air company, as a Compressed Air Service Apprentice. With a reputation for providing high quality technical expertise and a commitment to providing a first-class level of after sales service you'll be trained to the highest level.

Responsibilities
Working within our Service Leads and their teams to learn and deliver technical support across the business, including pro active and reactive maintenance. You will work closely with engineers and leading compressed air manufacturers to understand the complete compressed air system and different applications.
During training, you will work alongside a team of highly skilled engineers to carry out preventive and corrective maintenance and to identify opportunities and implement solutions, to improve efficiency, equipment reliability, product quality, with consideration with regards to health and safety and the environment.
You will answer incoming phone calls and e-mails from colleagues and address their questions regarding ongoing work, as well as troubleshooting any technical problems they may have. Alongside this, you will support field engineers.

The long-term role responsibilities may include:
Service Technical Support
Work alongside the Technical Support Manager to support field service engineers in fault finding and coordinate handovers.
Be the technical frontline for stakeholders, ensuring that our established and potentially new relationships are maintained and developed through your professional approach.
For more complex problems that require instruction, you will also contact customers via phone and/or provide clear, written instructions and technical manuals.
Work closely with manufacturer stakeholders
Investigate and report on technical nonconformities.
To provide technical sales support
Projects Technical Support
Assist with CAD design and engineering drawings
Interpret technical specifications for projects
Brief in work to installation engineers
To provide specific support for engineering projects

General:
Work safely, with regard for your duty of care to yourself and to others who may be affected by your work
Adhere to company policies and procedures at all times
Keep others informed of information that contributes to the performance of the team, department or company
Attend lectures, practical’s and visits as per training provider learning plan

Skills you’ll develop include:
Mechanical applications and solutions
Electrical wiring, testing and installation
Pneumatic and hydraulic systems
Process Control Systems
Compressed Air Treatment Maintenance
Compressed Air Equipment Servicing
Fault finding

Training Provided:
Training Provided

Level 3 Mechatronics Engineering This includes:

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)

18th Edition Wiring Regulations
Care Navigator Administrator Apprentice

Business Admin

The Medical Centre

Rochdale

Vacancy ref

00214

Description
This vacancy is for a Care Navigator Administrator Apprentice based in Rochdale, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
To assist in the smooth day to day running of Whitworth Medical Centre to promote and develop a high-quality service to patients and carers.
To carry out a Business Admin Apprentice role within a pre-agreed, accredited apprenticeship programme, supported by Whitworth Medical Centre and your Apprenticeship provider company, completing all training modules, practical and theoretical assessments and in-role development as the Apprenticeship Programme requires of you.
To ensure that patients receive high quality, professional service. To contribute to the daily office routine by helping to cover the administrative and usual reception duties on a rotational basis. To be part of the full cover rota for the opening hours of the Surgery as part of a wider team.

The role shall encompass various administrative tasks and direct involvement in the day to day support of the practice’s various reception and administrative functions.
To assist the Practice Manager and other members of the Management Team at Whitworth Medical Centre by being responsible for elements of practice services as defined in sections below.
All staff at Whitworth Medical Centre and BARDOC Ltd have a duty to conform to the following:

Equality, Diversity & Inclusion (ED&I)
A good attitude and positive action towards ED&I create an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)
This Practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for yourself, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will always respect their privacy and maintain confidentiality. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
Quality and Continuous Improvement
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is overseen by the Practice Manager, GPs and the Practice Team supporting your role.

Learning and Development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake, and complete induction and mandatory training as directed by the HR Department, as well as participating in the ongoing practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery. All external training courses must be approved by the Practice Manager prior to booking.

Collaborative Working
All staff must recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All Team and Practice meetings relevant to your role must be attended apart from those falling within Annual Leave periods and during sickness absence.

Service Delivery
Staff at Whitworth Medical Centre must adhere to the information contained with practice policies and the staff handbook, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure.

Security
The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share codes or personal passes to access the door locks with anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct
At Whitworth Medical Centre, staff are required to dress appropriately for their role. There is a dress code for the overall practice team which requires smart appropriate work wear. Clinical staff should dress in accordance with their role.
Most members of the reception and administrative staff are required to wear uniform which is provided for them and includes the Healthcare Assistant. The uniforms are ordered by the Practice Manager and are replaced every two years.

Leave
All personnel are entitled to take leave. Line managers are to ensure all their staff are encouraged to take all of their leave entitlement. Overtime must be approved, in advance by your Line Manager and signed off on a timesheet before sending to Finance. Overtime that has not been pre-authorised or approved by a Senior Manager will not be paid.

Primary Responsibilities
The following are the core responsibilities of the Management Team. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The Apprentice Care Navigator/Administrator is responsible for:

Apprenticeship
Completion of modules of learning and in-role development as guided by the apprenticeship model
Self-improvement within the role with support and guidance of Practice Manager, senior members of the practice clerical and reception team and the clinical teams
Aiming to successfully complete all modules and attainment levels within the time allocated within the apprenticeship programme
Being an integral, important member of the wider GP Practice Team through the development of the role including broadening of knowledge, ability, and experience at each development review stage

Reception
Welcoming patients on arrival, checking in appointments
Directing patients to GPs and Nurses for appointments
Booking appointments and cancelling appointments where requested
Dealing with enquiries at the front desk and requests received on-line
Handing out and taking requests for prescriptions including on-line requests
Chaperoning (upon request and after completing Chaperone training)
Accepting cash or cheque payment from patients for private work and providing receipts for payment
Recognising emergency situations, problems and difficulties and taking prompt action

Telephone system
Dealing with requests for home visits including care home visits
Dealing with enquiries and calling patients with replies as required
Booking, changing, confirming, and cancelling appointments
Forwarding calls and messages to colleagues in Whitworth Medical Centre and BARDOC

Communication and IT
Using clinical software systems, i.e Vision/EMIS, Docman, NHS.net emails
Registering new patients coming into the practice, immediately necessary treatment registrations and temporary residents
Supporting deduction of patients leaving the practice and return of paper records/GP2GP transmission
Recording and coding data onto patient records (after full training)
Assisting with Quality and Outcome framework as part of the wider team (with full training and support)
Recalls and review of patients through appointment system and upon request by Practice clinicians
Scanning documents and attaching these to patient records as appropriate (with full training)
Attending practice meetings/participate in LTIs
Working as part of a dynamic and motivated Practice team

General Office Duties
Photocopying and collating
Opening post and date stamping, distribution of non-patient mail items
Assist in opening and closing of the building
Filing and tidying

Business
Promoting and representing Whitworth Medical Centre in a professional manner
Supporting the Practice Manager and GPs in relation to financial elements of the practice function, including overseeing assigned budgets, claims processing and CQRS submissions. Data searches to ensure maximisation of claims, supporting the Practice to maximise income and reduce expenditure
Responsible for day to day upkeep and cleanliness of the practice premises. Assisting the Practice Manager in securing comparative quotations for essential maintenance of the building and grounds and organising repairs and renewals to the premises where required.
Overseeing local essential services i.e. cleaning, gardening, window cleaning etc.
Working with the Practice Manager and Healthcare Support staff to assist with ordering of clinical consumables i.e. dressing packs, speculums etc. and to be responsible for the ordering and management of stationery stock and deliveries.
Supporting the Practice Manager and Practice Team in ongoing preparations for CQC inspections including the development of protocols and procedural documents as evidence of best practice
Supporting the Practice Manager in updating practice information required by the BARDOC IT Team annually to support the IG/DSP Toolkit submission, updating the asset register and informing the Practice Manager of IT system requirements and upgrades.
Taking the lead champion role in one non-clinical area of practise, i.e. Health and Safety, non-clinical Audit etc.
Providing support to the continuous improvement of the business resilience plan (BRP)
Supporting the update and adoption of all practice policies and procedures
Supporting annual QOF and other quality work within the Practice. Assisting with clinical search and report functions to allow the clinical teams to target patients needing recall and review and support clinical audit programmes.
Development of systematic data quality checks with the support of the Practice Manager.
Actively encouraging and promoting the use of patient online services
Assisting with the development of the Patient Participation Group and providing regular updates to members
Supporting the investigation of formal complaints as required.
Assisting with health and safety requirements pertaining to buildings management including support of risk assessments and project development
Completion of personal mandatory training requirements through the BARDOC e-Learning portal and supporting the Practice Manager in achieving 100% completion rate amongst other staff members including clinicians.

Training Provided:
BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 – Maths, English – if not already achieved)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
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