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Learner Profile: Dawn

Dawn was promoted to a managerial position and started an Apprenticeship to develop her skills and knowledge.

Dawn heard about Training 2000 through her employer, and having recently been promoted to a management position, she was eager to develop knowledge and skills to enable her to thrive in her new role. 

As a manager at Graham Engineering Ltd., Dawn was informed of Training 2000’s Leadership and Management Apprenticeships and decided to start her Level 3 ILM course in December 2021. During her Apprenticeship, Dawn believes that the list of skills she has learnt is endless. Dawn says: ‘I never knew I could learn so much, from how I learn, so in turn how others might learn, how to manage people, understand people, be aware of others and also the importance of HR, policies, procedures and how leaders/manager should behave’.

Dawn also says that ‘I now feel much more equipped and confident to ask for more at work, or to apply for roles where I can utilise the skills I have learnt. I feel I have developed as a person too feeling more assertive and confident in myself and my capabilities’.

Topics covered on the ILM Level 3 Apprenticeship include:

  • Management of self
  • Leading people & the role of the team leader
  • Leading people
  • Building relationships
  • Communication
  • Management
  • Project management
  • Finance
  • Problem solving 

The Level 3 Team Leader Apprenticeship takes place of 18 months and is delivered one day per month.

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"I feel I have developed as a person too, feeling more assertive and confident in myself and my capabilities."

— Dawn, Graham Engineering Ltd

Dawn completed her Apprenticeship in October 2023, and when looking back on her journey, commented that: ‘the training I have completed has opened the door to new occupations I never thought I could aim for especially at my age’.

For those who may be considering an Apprenticeship, Dawn says: ‘go for it because you have nothing to lose! I would also say to plan your work and keep to the schedule and you will not go wrong. Also, no one is ever too old to start something new and develop themselves for the better’.

For more information about our ILM Apprenticeships visit our course pages