The general administration duties within this role may include:

Reception and Client Services

• Acting as the first point of contact for clients, visitors and other professionals attending the office.

• Welcoming clients and visitors in a professional and courteous manner.

• Answering incoming telephone calls and directing calls to the appropriate member of staff.

• Taking accurate messages and passing them to the relevant person promptly.

• Dealing with general enquiries and providing appropriate information within the scope of the role.

• Managing incoming and outgoing post and deliveries.

Business Administration

• Providing general administrative support to solicitors, fee earners and support staff.

• Opening and closing files in accordance with the firm's procedures.

• Assisting with the preparation, scanning, printing and filing of documents.

• Maintaining accurate electronic and paper records.

• Updating the firm's case management and administrative systems.

• Entering information accurately onto computer systems.

• Preparing letters, emails and other documents under supervision.

• Photocopying, scanning and uploading documents.

• Assisting with filing and document management.

• Assisting with the processing and distribution of incoming and outgoing correspondence.

• Monitoring office supplies and assisting with ordering stationery and other supplies.

*Assisting with general office organisation and administrative tasks.

Legal Administration Support

• Under appropriate supervision, the apprentice may also assist with routine administrative tasks associated with the firm's legal work, including:

• Preparing documents and correspondence using templates.

• Assisting with the organisation of client files.

• Requesting and organising documents and information from clients and third parties.

• Updating case management systems.

• Assisting with diary management and arranging appointments.

• Assisting with basic file administration and compliance procedures.

• Ensuring documents and information are dealt with securely and confidentially.

• The role does not involve providing legal advice or making legal decisions

Training to be provided

• L3 BTEC Diploma in Business Administration

About Equitas Solicitors Ltd

Based in Preston, Equitas Solicitors have over 30 years’ experience in legal representation and personal injury law. Our team are able to guide you through the legal process to get you the result you deserve.