Business and Customer Service

Our Business Administration and Customer Service training courses and Apprenticeships offer a practical and supportive way to develop valuable workplace skills. Whether you’re looking to build confidence, strengthen core competencies, or progress in a new direction, these programmes provide the training employers trust.

With a focus on communication, organisation, problem-solving, and customer care, our expert tutors and hands-on learning approach give you everything you need to grow and succeed across a wide range of roles.


  • Business & Customer Service Preparation Training

    This is an opportunity to prepare for your Apprenticeship in Business or Customer Service.

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  • Aspiring Business Professionals

    The 3 hour taster session is delivered at our Blackburn training centre and is designed to give young people an insight into the world of business.

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  • Customer Service Practitioner

    LEVEL 2 APPRENTICESHIP

    Customer Service Practitioners are hugely influential in the delivery of a good customer experience and their satisfaction with an organisation.

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  • Business Administrator

    LEVEL 3 APPRENTICESHIP

    Business administrator apprentices have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike.

    View apprenticeship

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