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Engagement Advisor FTC

  • Date posted: Tuesday, 4 June 2024
  • Closing date: Sunday, 30 June 2024
  • Location: Blacburn
  • Salary: £23,284 per annum
  • Contract type: FTC - up to 12 months (maternity cover)
  • Department: Apprenticeship Preparation Programme
  • Hours: 37.5 hours per week
  • Interview date: TBC

Vacancy Description

About the role:

Training 2000 is a large, independent training provider, based in Blackburn, Lancashire and is owned by the University of Central Lancashire. We have a heritage of over 50 years in Lancashire, delivering learning and development solutions and prides itself on delivery of learning excellence and creating outstanding talent for Lancashire and beyond.

We are seeking to appoint an Engagement Advisor to join our Apprenticeship Preparation Programme to recruit and retain learners ensuring progression through high quality, customer focused engagement strategies, working towards department objectives.

Some of the main duties of the role include:

  • To identify suitable applicants for the Apprenticeship Preparation Programme, ensuring suitable skill sets and academic ability which would involve the provision of information, advice and guidance whilst also collating the required information from the applicant. Recruitment onto the programmes would involve working to profiled targets and quality standards liaising with Central Recruitment team to process and update systems appropriately for all applicants.
  • To contribute to the effective induction of recruits and manage the initial assessment process of individual learners agreeing their learning objectives within a personalised programme, that reflects their needs and aspirations.
  • To manage a caseload of learners, working towards department objectives around attendance, achievement, retention and progression.
  • To maintain appropriate learner records that meet company standards and external requirements and to provide relevant statistics as directed to support performance.

Why work for Training 2000?

We believe Training 2000 is a great place to work. We genuinely care about our employees and offer a highly competitive benefits package, including:

  • 27 days holiday (increasing to 32 days in accordance with service) plus Bank Holidays (pro rata for part-time staff)
  • Opportunity to purchase an additional 5 days holiday per year
  • Birthday leave
  • Contributory pension scheme (after a qualifying period)
  • Life insurance based on 4 x annual salary
  • Health Cash Plan (after qualifying period)
  • Annual CPD days and opportunities for career development and progression
  • Family friendly policies
  • Modern facilities and on-site cafeteria
  • Remote working around the needs of the business
  • Free parking (on and off-site)
  • Access to Employee Assistance Programme
  • No commitment to extracurricular or supervision duties.

Equality of Opportunity

Training 2000 are committed to equality, diversity and access for all.

Applicants who, because of a disability, would prefer recruitment information/application forms in a more accessible format should contact the HR team by e-mail: or by telephone: 01254 54659

Safeguarding Statement

Training 2000 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, learners, sub-contractors, employers and visitors to share this commitment. All appointments are subject to the receipt of enhanced clearance through the Disclosure and Barring Service (DBS) or a check via the Update Service as well as other recruitment checks.

In line with Keeping Children Safe in Education guidance, we conduct social media checks for all candidates shortlisted for interview in order to ascertain their suitability to work with children and young people.

We reserve the right to close this job vacancy early, should we find a suitable candidate prior to the closing date specified.