Automotive Coordinator – Central Services
Are you passionate about customer service?
Do you enjoy working with both internal and external customers?
If so, then we are looking for someone like you join our central services team!
An exciting opportunity has arisen within the Central Services department for an Automotive co-ordinator
Training 2000 is at the heart of the Lancashire economy, developing talent and training the next generation. We are growing and an exciting opportunity has arisen for the post of Automotive co-ordinator.
If you haven’t already heard of us, we are part of the University of Central Lancashire Group and have over 50 years’ experience of delivering high quality technical and professional training programmes to industry and individuals.
We have a strong heritage, skilled workforce, state of the art facilities and above all a great team ethos. We are on a mission to deliver learning excellence and create outstanding talent for Lancashire and beyond and we firmly believe our people are our biggest asset in achieving this. Our customers are diverse and their businesses varied, from micro businesses such as Dental Practices to global companies such as Rolls Royce.
As an Automotive co-ordinator, your role will be to provide a comprehensive customer service to both internal and external stakeholders, covering both the apprenticeship provision and commercial based courses. Your responsibilities will include; booking and management of commercial automotive courses, customer engagement and retention, quality assurance and administration control.
In this role you will be required to carry out your duties, ensuring you drive the highest quality of standards which will be delivered efficiently and timely in accordance with the Company Service Standards.
The role is full time (37.5 hours) and hours of work are 8:00am-4:45pm Monday-Thursday and 8:00-12:30 on Fridays.
This role operates out of our Blackburn site and attracts a full time salary of £17,328 per annum and a competitive benefits package. In addition, we believe in providing more than just salary and benefits and we’ll give you time and support to develop your career. Our Central Service Coordinators continually develop themselves and we’re in the process of developing a learning and development strategy with dedicated CPD days to ensure our whole workforce can continually enhance their career.
To give you an idea of our benefits, we firmly believe in having a good work life balance and therefore, they include 27 days annual leave plus bank holidays. This entitlement will increase over time to 32 days and you are also able to purchase up to 5 days extra per year. In addition to this, from the day you join, you will receive life assurance whilst employed at 4 x your annual salary. Finally, with pensions being an important part of people’s career, following 6 months service you will be entitled to enrol into our Group Private Pension scheme where we will match contributions up to 5%.
We firmly believe that everyone is unique in their own way and we are looking for people from all walks of life who will join our inclusive culture. We are committed to equality, diversity and access for all which makes Training 2000 a great place to work.
Safeguarding of our learners is at the heart of everything that we do. Therefore, due to having children (under 18’s) on our site, all appointments are subject to the receipt of a satisfactory enhanced child workforce disclosure from the Disclosure and Barring Service (DBS; formally the CRB), or a check via the Update Service on a relevant enhanced disclosure. Further information on these checks can be obtained from the Government website.
If this sounds like the kind of role and place for you then we are really excited to hear from you. If you’d like an informal discussion ahead of applying, please contact a member of our HR team on 01254 54659 and they will be more than happy to help.
If this sounds like the perfect role for you then we invite you to apply, the closing date for applications is Friday 8th February 2019.
Committed to Equality of Opportunity and Access for All
Training 2000 is committed to safeguarding and promoting the welfare of learners and expects all staff, sub contractors, visitors, employers and other learners to share this commitment.