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Parts Apprentice

  • Company: Gunn JCB Ltd
  • Location: Altrincham
  • Vacancy Ref: 0025R
  • Weekly wage: £172.00
  • Hours per week: 40
  • Sector: Business

This vacancy is for a Parts Apprentice based in Cheshire
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The general duties within this role may include:
  • Stock control through stock checks and use of retail inventory management software
  • Ordering parts via Original Equipment Manufacturer (OEM) online catalogue
  • Building service kits using online quotation tools
  • Liaising with Engineers to assist them in supporting customers all over the country
  • Fulfilling the requirements of internal workshops when completing repairs or refurbishing machines
  • Drafting quotes for repair work, new plant additions and refurbishment of used equipment
  • Gaining an understanding of machine attachments and light equipment in order to respond to customer enquiries
  • Receiving and unloading stock, identifying most efficient locations for fast moving parts
  • Picking parts for customers’ orders and checking availability of stock in the depot, other locations within the group, and various suppliers
  • Raising invoices for stock that is sold
  • Through inbound and outbound telephone enquiries, counter customers and internet enquiries, developing customer relationships by providing good product knowledge and creating an effective first impression
  • Handle warranty claims processing and complete all relevant administration
  • Acting as an ambassador for the JCB brand

Training to be provided

  • BTEC Level 3 Diploma in Business Administration, QCF
  • (Functional Skills, Level 2 – Maths, English – if not already achieved)
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
Interested? Apply now