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Junior IT Administrator

  • Company: Farnworth Rose Limited
  • Location: Nelson
  • Vacancy Ref: 00000061
  • Weekly wage: £180.37
  • Hours per week: 37.5
  • Sector: Digital & IT

This vacancy is for an Infrastructure Technician Trainee based in Nelson, Lancashire.

The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

At Farnworth Rose we are seeking a Junior IT Administrator to provide support to the whole firm.

Duties include the development of our case management system including the building of workflows, updating standard precedent documents, learning the system inside out and providing internal support and training to all staff here at Farnworth Rose. There will also be a general admin element to the role to assist across all departments where required. This is a large responsibility to help keep the firm up to speed with new technology changes and assist us to work in the most efficient way possible.

Main responsibilities

We are looking for a driven, focused and enthusiastic person to join our team at our Farnworth Rose.

The vacancy involves undertaking daily tasks including:
  • Keeping our precedent documents up to date in our case management system
  • Learning the case management system inside and out and exploring how features currently not in use could help improve our efficiencies
  • Development of new workflows within the case management system
  • Enhancement of existing workflows within the case management system
  • Providing training and assistance with our case management system with all staff
  • Providing general IT support to all staff
  • Researching new technology that could be relevant to the firm
  • Arranging IT set ups for new members of staff
  • Filing
  • Photocopying
  • Inputting data into our case management system for new and existing clients
  • Answering the telephone
  • Taking detailed telephone messages
  • Dealing with incoming and outgoing post
  • Scanning and uploading incoming post to our case management system
  • Any generic admin tasks that are asked of you

You will be working in a fast–paced environment and will be expected to work using your own initiative. Good time keeping, organisational skills and an IT background are important. Previous telephone experience would be desirable but not essential as full training will be provided.

Training to be provided

As part of the Apprenticeship, the candidate will participate in 5 knowledge modules.

These modules are:
  • Networking and Architecture (1 of 4 possible unit choices)
  • Mobile and Operating Systems (1 of 7 possible unit choices)
  • Cloud Services (1 of 5 possible unit choices)
  • Coding and logic (1 of 2 possible unit choices)
  • Business Process (1 of 3 unit choices)

The choices will reflect the knowledge content of the job role.

Interested? Apply now