Business Administration Apprentice
- Employer: Pendleside Medical Practice
- Location: Clitheroe
- Vacancy Ref: 00001426
- Weekly wage: £281.25
- Hours per week: 37.5
- Sector: Business
This vacancy is for a Business Administration Apprentice based in Clitheroe.
The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad–hoc duties defined by management.
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job responsibilities:
Administration
- To have a thorough knowledge of all practice procedures
- To work in accordance of written protocols
- Pulling/filing notes when required and updating as necessary
- Deal with request for patient notes from the Health Authority
- Ensure adequate stationery is on the reception desk
- Scan and photocopy as requested
- Process docman workflow in a timely manner
Reception
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same
Training to be provided
BTEC Level 3 Diploma in Business Administration, QCF.
Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications.