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Apprentice Business Administrator

  • Company: Specialist Training And Consultancy Ltd
  • Location: Accrington
  • Vacancy Ref: 0025Q
  • Weekly wage: £172.25
  • Hours per week: 32.5
  • Sector: Business

This vacancy is for an Apprentice Business Administrator based in Accrington, Lancashire.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

The individual will be part of a small office working as part of the Operations Team. The role is very varied and will involve any or all of the below areas in a day:
  • pre course administration
  • preparing course material for trainers
  • on–course administration
  • post course administration
  • taking phone enquiries
  • assistance in implementing the online booking system (new project Jan 2022)

The role can be developed at a pace to best suit the selected candidate. Pre course administration will involve communicating with the customers via email and sending out joining instructions for the candidate who is due to attend the course. Preparing course materials will involve creating course registers, collating student notes and providing any other necessary information to the trainer such as accommodation and training location details.
On–course administration involves checking with the trainers that all candidates have arrived on course and ensuring all paperwork has been collated. If the course requires buffet then they would also be responsible for arranging this and sorting this on the training day.

Post–course administration involves processing certificates and registering candidates on external databases and sending these to the customer.
Phone enquiries will involve helping to answer the phone. Initially they will just be responsible for answering the phone however if the candidate shows confidence and keen to develop their knowledge of the training courses we provide then we will also develop them in being able to deal with a customer enquiry and advise the best course for the customer. If ‘sales enquiry’ is a path the individual is interested in then there is a opportunity to get more involved in this side of the business.

Training to be provided

  • BTEC Level 3 Diploma in Business Administration, QCF
  • (Functional Skills, Level 2 – Maths, English – if not already achieved)
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
Interested? Apply now