are you looking for

help finding a apprenticeship?

complete our enquiry form

Mental Health Support: Senior Healthcare Support Worker Apprenticeship

Level: 3
Duration: 18 months

Mental Health Support Workers support individuals with mental ill health. You work as part of a multi-disciplinary team offering a range of mental health services. You will support individuals, and their families, at different stages of their illness or recovery by listening, providing emotional support, developing and reviewing plans to meet their needs; observing and reporting changes in their mental and physical well-being; encouraging independence and enabling them to manage their condition and quality of life. Usually you will have to work closely with carers and with other organisations eg housing or social care.

Entry requirements:

Health and Social Care experience and a minimum of two GCSE at grade 4 (grade C) or above in Maths and English is desirable.

Where will I study:

Training 2000 Blackburn OR your employers location (depending on cohort size)

What will I learn?

You will be able to:

  • assist registered practitioners with delegated mental health tasks and therapeutic interventions in line with current legislation and policy
  • undertake a range of physiological measurements on adults
  • apply specific communication skills to build and sustain relationships with individuals and carers being aware of where barriers may exist; observe and record verbal and non-verbal communication, recognising how it may be relevant to the individual’s condition
  • implement strategies to promote mental well-being; implement strategies to support individuals with mental ill health
  • identify ways mental health may be affecting an individual’s emotions, thinking and behaviour and respond accordingly
  • observe, record and report changes; use proactive approaches to manage behaviour which challenges

You will know and understand:

  • current legal policy and service frameworks for mental health (eg Mental Capacity Act, Deprivation of Liberty Safeguards and Mental Health Act); the impact they have on interventions including: rights of people using services or giving formal or informal support, the role of advocacy
  • the range of physiological states that can be measured including body temperature, height, weight, blood pressure, pulse, urinary output, breathing rate, oxygen saturation, and blood sugar levels; the types of equipment used for measuring physiological states in adults, how to check they are in working order
  • a range of communication techniques relevant to mental health situations, including dealing with barriers to communication and conflicting opinions, powerful emotions, past experiences, delusions, hallucinations, confusion, stereotypes and assumptions, medication or substance misuse, environment, personality clashes, unrealistic expectations, issues of power or control, cultural differences, overload, organisational dynamics
  • the nature of mental health well-being; the main forms of mental ill health according to the psychiatric (DSM/ICD) classification system: mood, personality, anxiety, psychotic, substance-related, eating, cognitive disorders, trauma; positive or negative impacts mental ill health may have: psychological, emotional, practical, financial, social exclusion
  • main interventions in mental health, including their strengths and limitations, adhering to national guidelines; the key principles and factors for choosing them; the benefits of early intervention
Job example

Senior Healthcare Support Worker, Therapy Support Worker, Mental Health Support Worker, Healthcare Assistant, Maternity Support Worker, Theatre Support Worker, Paediatric Support Worker.

Date last updated:06 May 2021

Need more help finding the right opportunity?

Complete the following details and we will get in touch.