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Heavy Vehicle Service and Maintenance Technician Apprenticeship

Level: 3
Duration: 3 years - 36 day release sessions each year

A Heavy Vehicle (HV) technician services, inspects and repairs HVs and associated trailers, with the associated ancillaries. They work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. Today’s technician has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicles systems and associated ancillaries. They must be able to work independently but also operate as an effective team member, understanding how their workshop and the dealership/garage/branch functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently.

Entry requirements:

A minimum of four GCSEs at Grade 4 (C) or above is desirable

Where will I study:

Training 2000’s Automotive Centre, Blackburn

At work working with employer and mentor to produce the ‘e’ passbook, and behavioural tool.

What will I learn?

A competent Heavy Vehicle Maintenance and Repair Technician on completion of the Apprenticeship Standard will meet the following requirements:


• Fundamentals of HV technologies

• Vehicle body types

• Tools and equipment

• Principles and logical problem solving

• Operators “O” Licence requirements

• Alternative fuelled vehicles

• Economic use of materials

• Health and Safety

• Quality control



• Job preparation

• Updated with emerging new technologies

• Interpreting technical data

• Service, inspect and maintain HVs

• Use diagnostic and electrical measuring equipment

• Inspect and prepare vehicles and trailers

• Rectifying defects and faults

• Carry out final quality checks



• Embracing Change

• Adding Value

• Ethics and Integrity

• Personal Accountability

• Productivity

• Team working and Collaboration

• Effective communication

• Problem solving


Successful completion of all components:

  • Classroom based learning program.
  • Gateway 1 assessment, skills and knowledge and behavioural  tool.
  • Gateway 2 assessment, skills and knowledge and behavioural tool.
  • Completion of ‘e’ logbook by apprentice and employer/mentor.
  • F Gas qualification.
  • Level 3 End Point Synoptic Assessment.
  • Maths and English Functional Skill (Depending on prior attainment).
Method of delivery

36 day release sessions each year

Job example

Service technician, master technician, workshop controller, fleet engineer, vehicle inspector (DVSA)

Useful information

You will get free registration to the Institute of Road Transport Engineers (IRTE). This is one of the most respected names in UK transport and supports engineers throughout their careers and encourages high standards with an emphasis on safety and best practice.

Date last updated:05 August 2021

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