Duration
2 days
Cost
£600 + VAT
Method of Delivery
Facilitated Learning.
Description
• Influence and control
• Problems - Types of problems - Problem solving steps - Data analysis - Problem analysis template
• Critical reasoning
• Problem solving tools
• Cause and effect analysis
• Prioritising tools
• Decision making tools
• Evaluation tool
• Problem solving pitfalls
Target Group
This is a mandatory course for the ILM Level 3 suite of qualifications.
Aim
The programme is designed for staff who are required to resolve problems and issues in terms of both day to day and project/organisational level change.
Objectives
The programme is designed for staff who are required to resolve problems and issues in terms of both day to day and project/organisational level change.