Duration
1 day
Cost
£350 + VAT
Method of Delivery
Facilitated Learning.
Description
• Why give feedback
• The Johari Window
• The OK Corral
• The four types of feedback - Constructive - Destructive - Positive - Negative
• Interpersonal skills
• The feedback discussion
• Coaching/feedback models - GROW - OUTCOMES - STaB - EEC - Managerial Moments of Truth
Target Group
Any team leader or line manager who needs to give feedback as part of their role. Anyone who has to develop other people.
Aim
To give participants an understanding of the effective use of feedback to improve performance
Objectives
To give participants an understanding of the effective use of feedback to improve performance