Duration
1 day
Cost
£350 + VAT
Method of Delivery
Facilitated Learning.
Description
• Why do Appraisals
• The Company Appraisal Process
• Objective setting - SMART
• Measurement
• How to conduct an Appraisal discussion - The discussion process - Listening skills - Questioning skills - Rapport building - Feedback skills
• Performance Management
• Potential Pitfalls
Target Group
This programme is suitable for all levels of management who have to conduct an appraisal interview and for anyone who will be appraised and wants to get the most out of the process.
Aim
To introduce managers, team leaders and employees to the skills needed in conducting an effective appraisal and will cover the need for appraisals, performance management, setting SMART objectives, interpersonal skills - eg, rapport building, listening, questioning, etc. and giving feedback.
Objectives
To introduce managers, team leaders and employees to the skills needed in conducting an effective appraisal and will cover the need for appraisals, performance management, setting SMART objectives, interpersonal skills - eg, rapport building, listening, questioning, etc. and giving feedback.