Message to Learners and Employers Coronavirus update – 23rd March 11am

March 23, 2020

Dear all,

Further to the government announcements over the weekend, we will be taking further preventative action in order to protect staff and learners over the next week.

It is with regret that we are planning to have a full site closure with effect from 12:30pm on Friday 27th March until further notice.  This date will be kept under daily review and it may be that we will be forced to close earlier if the Government take further steps before Friday or we deem the risk to staff  and customers as too great – if this happens we will communicate as soon as possible.

 Training 2000 are committed to help and support our learners with online /  remote learning to ensure learners remain focused and on track with their apprenticeship. Tutors will have been in contact with learners to explain how they will continue to support through remote learning.  This may be through several methods for example- email, Blackboard, Onefile, Microsoft Office 365, Microsoft Teams or through distance learning work packs. 

Learners should let tutors know immediately if you do not have access to the internet at home.

 Your tutors will:

  • Explain how they will communicate with you remotely during the temporary closure, for instance, using email, Onefile, Microsoft Office 365, Microsoft Teams or phone
  • Tell you how to access your lessons and resources while you are not in centre
  • Set work for each session/module you would attend if you were in centre
  • Assess/mark your work and provide feedback and plans/actions
  • Offer learner support through our Learner Support Officers for welfare and advice at this time
  • Work with employers to keep them informed of learner progression and take any questions you may have

Learners should:

  • You must use your Training 2000 email and check it daily
  • Read the Training 2000 help-sheets to support you with the set up of remote learning
  • Make sure you can access Microsoft Office 365 at home through a browser such as Chrome
  • Download the Microsoft Teams App on your mobile phone
  • Check that you can log in to Onefile ( if relevant) and access your qualification
  • Regularly log into Onefile or Teams to access your lesson instructions and resources
  • You will be required to access lesson materials and submit work through OneFile & Microsoft Teams
  • Complete distance learning work packs (if relevant)
  • Make sure you submit work for assessment as required by your tutors and most importantly ask for help if you are struggling with your work

This will be a new way of learning for most learners so we understand there will be challenges. If you do have any problems please contact your tutor.

Our Learner Support Officers are available to speak to any learners who may need additional guidance and support.   

We are asking both learners and employers to continue to support and record the 20% off-the-job training.

We thank you for your patience and understanding at this challenging time while we work through the solutions.

Karen Soames

Head of Business Development

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