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Information Advice and Guidance (IAG) Policy

Training 2000 is committed to providing a high quality Information, Advice and Guidance Service. This policy provides details of our service and the standards of delivery. A high quality information, advice and guidance service is key to successful outcomes for learners and the organisation, it ensures that learners are on programmes suited to their needs and contributes to our retention and success rates. The quality of the service is monitored through performance data and feedback from users.


IAG policy 2014


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