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Engineering Coordinator

July 11, 2019

Are you passionate about customer service?

Do you enjoy working with both internal and external customers?


If so, then we are looking for someone like you join our central services team!


An exciting opportunity has arisen within the Central Services department for an Engineering Co-Ordinator working alongside our shared services and Engineering teams.


About us:

Training 2000 is at the heart of the Lancashire economy, developing talent and training the next generation. We are growing and an exciting opportunity has arisen for the post of Scaffolding co-ordinator.


If you haven’t already heard of us, we are part of the University of Central Lancashire Group and have over 50 years’ experience of delivering high quality technical and professional training programmes to industry and individuals.


We have a strong heritage, skilled workforce, state of the art facilities and above all a great team ethos. We are on a mission to deliver learning excellence and create outstanding talent for Lancashire and beyond and we firmly believe our people are our biggest asset in achieving this. Our customers are diverse and their businesses varied, from micro businesses such as Dental Practices to national companies such as Chubb.


The Role:


As an Engineering Coordinator, your role will be to provide a comprehensive customer service to both internal and external stakeholders, covering both the apprenticeship provision and commercial based courses. Your responsibilities will be to provide administrative support to both teams which will include the booking and management of commercial Engineering courses, customer engagement and retention, quality assurance and administration control.


Your role will be working alongside the two teams to support the day to day co-ordination of courses with the support of our Business Manager and teaching staff. You will work closely with the department whilst still having the support of the wider central services team. Additionally, you will be providing great customer service to our employers from the point of first contact through to the confirmation of booking a course with Training 2000.


In this role you will be required to carry out your duties, ensuring you drive the highest quality of standards which will be delivered efficiently and timely in accordance with the Company Service Standards.


The role is full time (37.5 hours) and hours of work are 8:00am-4:45pm Monday-Thursday and 8:00-12:30 on Fridays.


This role is Fixed term for 12months and operates out of our Blackburn site and attracts a full time salary of £17,328 per annum and a competitive benefits package. In addition, we believe in providing more than just salary and benefits and we’ll give you time and support to develop your career.  Our Central Service Coordinators continually develop themselves and we’re in the process of developing a learning and development strategy with dedicated CPD days to ensure our whole workforce can continually enhance their career.


To give you an idea of our benefits, we firmly believe in having a good work life balance and therefore, they include 27 days annual leave plus bank holidays. This entitlement will increase over time to 32 days and you are also able to purchase up to 5 days extra per year. In addition to this, from the day you join, you will receive life assurance whilst employed at 4 x your annual salary. Finally, with pensions being an important part of people’s career, following 6 months service you will be entitled to enrol into our Group Private Pension scheme where we will match contributions up to 5%.


We firmly believe that everyone is unique in their own way and we are looking for people from all walks of life who will join our inclusive culture. We are committed to equality, diversity and access for all which makes Training 2000 a great place to work.


Safeguarding of our learners is at the heart of everything that we do. Therefore, due to having children (under 18’s) on our site, all appointments are subject to the receipt of a satisfactory enhanced child workforce disclosure from the Disclosure and Barring Service (DBS; formally the CRB), or a check via the Update Service on a relevant enhanced disclosure. Further information on these checks can be obtained from the Government website.


If this sounds like the kind of role and place for you then we are really excited to hear from you. If you’d like an informal discussion ahead of applying, please contact a member of our HR team on 01254 54659 and they will be more than happy to help.


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