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Real Life Story: Daisy Communications

Daisy is a leading independent unified communications provider, providing business broadband, VoIP, telephone systems and IT solutions throughout the UK. The company plans are to focus on succession planning and ensuring Daisy, as an employer, has a talent pipeline to retain, grow and attract individuals to ensured continued business growth. Their vision is to drive training through new recruits and upskilling the existing workforce across the group nationwide in an ever rapid changing environment.

They chose infrastructure apprenticeships due to the growth of the ICT industry and demand with a lack of skilled workforce for the future.

The apprentices will become highly skilled and knowledgeable individuals with formal qualifications which will make them trained professionals within their roles. These individuals could be the managers of the future.

Apprenticeships also re-motivate and rejuvenate others with innovative ideas to drive the business forward.

Overall there will be increased performance  and it will encourage talent growth and allowing time away from the job to study will prove the worth in the long term investment.

Suzanne Winslow, Daisy’s Group Apprenticeship Manager said:

“The apprenticeship levy has brought fantastic opportunities to develop our existing workforce. This is the first cohort of 8 infrastructure technicians and all is going well. This course has been designed to develop and challenge their existing knowledge. The learners will obtain some fantastic industry recognised qualifications.”

Ian Ford a Senior Engineer at Daisy Communications added:

“I’ve been with the group for 18 years, and I’ve always looked at ways of how to progress and better myself.  When the Apprenticeship opportunity came along I jumped at the chance!  Five fantastic modules over a two year period, a real opportunity to upskill and take myself to the next level.  The other apprentices have been great and incredibly supportive; a real team ethic supported by the Managers and Training 2000”.

Shaun Lang, Associate Engineer/ IT Field Engineer/ Retail Break and Fix Engineer, said:

“This course is very interesting and I am able to learn lots of new things. The course is appropriate to the industry in which I work but also the future of the industry. Taking part in this programme already makes me want to learn more and more. Very happy.”

Rowena Brough, Business Manager at Training 2000 stated:” Daisy has provided excellent opportunities to upskill their workforce which we are proud to deliver the training for.”

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