Healthcare FAQs

Q – Do I get a uniform?

A – Uniform may be required within your work setting, this will be arranged with your employer.


Q – How many days would I work / attend Training 2000?

A – You will attend one day of classroom based studies and usually work around 30 hours a week or more in your work place. However we have part time and full time students on course at the moment. Your working hours are something worked out with your employer.


Q – What do I need at home? e.g. laptop

A – Access to digital equipment is recommended to help with online sessions and to complete assignments on One file. Some students use work’s computers and laptops if they don’t have a laptop/internet at home.


Q – Do I need vaccination?

A – Different workplaces require different immunisations. The NHS have different requirements across different trusts, as do private organisations. Its best to speak with your employer and ask what their requirements are.


Q – Am I observed at work?

A – Yes, you will be observed at work by your tutor to meet the Diploma and Apprenticeship skill requirements. Your mentor will also complete witness testimonies. You will be observed by an external examiner for your end point assessment.


Q – Do you find me a job?

A – If we have any vacancies we will put your name forward for an interview


Q – I’m 24 can I still do an apprenticeship?

A – Yes there is no upper age limit on doing an Apprenticeship


Q – Do you pay my travel?

A – Unfortunately you will be required to fund your own travel costs


Q – How much will I get paid?

A – You will be paid the Apprenticeship national minimum wage, although some workplaces may pay you more.


Q – What holidays would I get?

A – There are set holidays throughout the year, which tie into the academic planning and national holidays eg bank holidays and Christmas


Q – Do I have to sit exams?

A – There is the End Point Assessment (EPA) at the end of the Apprenticeship which includes an online multiple choice test, professional discussion & observation with an external examiner and submission of three reflective journals.


Q – What progression opportunities are there?

A – This course can lead you onto the Nurse Associate Degree Apprenticeship or Assistant Practitioner Degree Apprenticeship (both pay band 4 in the NHS). You can progress onto different Healthcare Degree Apprenticeships from these points. As we are part of the University of Central Lancashire, you can easily progress to one of their Degrees.


Q – Will I have a mentor?

A – You will usually have a work place mentor, however this may change dependent upon what skills you are learning and the specialisms of the staff within your workplace.


Q – What qualification will I come out with?

A – You will achieve a Level 3 Diploma in Senior Healthcare Support, your Senior Healthcare Support Worker Apprenticeship, maths and English if you have not already achieved it.


Q – What GCSE’s do I need?

A – English and maths GCSE grade 4 or above


Q – Can I still apply If I don’t achieve grade 4 or above at GCSE?

A – You can apply and we may accept you on the programme if we feel you could achieve a Level 2 Functional Skill whilst completing your Apprenticeship.


Q – Can I finish the Apprenticeship before 18 months?

A – The Apprenticeship is designed for 18 months, which includes the End Point Assessment (EPA). Your EPA may fall sooner than 18 months. You cannot finish any earlier than 15 months.


Q – How do I apply?

A – Visit our website and fill out our application form. Our recruitment team will get in touch with you to arrange an informal chat and talk to you about our apprenticeship vacancies. They will then put you forward for interviews.

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