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A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
A minimum of five GCSE at grade 4 (C) or above including English AND prior experience in a team leader/supervisor role
It comprises of a Level 3 Standard which will be completed over a 12 month period.
KNOWLEDGE / SKILLS
• Leading People
• Managing People
• Building Relationships
• Operational Management
• Project Management
• Finance • Awareness of Self
• Management of Self
• Decision Making
• Takes responsibility
Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
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