Training 2000 is committed to making our website accessible to everyone. If you feel that we could do more to improve our accessibility, please contact us with your suggestions. Below you will find information on the steps we have taken to make our website as accessible as possible.
This website is content managed by Training 2000. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like large print, audio recording etc. get in touch with us:
We will consider your request and get back to you in 3 working days.
If you need help to translate any of our information into a different language Google have a tool that can assist with this – https://translate.google.co.uk/
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Head of Business Development by emailing [email protected] or phoning 01254 54659.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our reception have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us [add link to contact details page].
Technical information about this website’s accessibility
Training 2000 is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is not fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below:
The content listed below is non-accessible for the following reasons
Non-compliance with the accessibility regulations
|Accessibility Problem||WCAG 2.1 AA success criteria the problem fails on||Date to be fixed|
|Readable PDFs||1.1.1 and 4.1.2||April 2021|
|Staff application form||1.1.1 and 4.1.2||April 2021|
|Feedback form||1.1.1 and 4.1.2||April 2021|
|Corporate Social Responsibility||1.1.1 and 4.1.2||April 2021|
Training 2000 is part of the University of Central Lancashire (UCLan). We are working with UCLan to merge our current website with UCLan’s. By April 2021 this project will be complete so it would be a disproportionate burden for us to use an external company to perform accessibility checks to the WCAG standard and fix all problems. We have made reasonable steps to audit the website internally and fix any issues identified.
Due to COVID-19, UCLan’s new, fully compliant website launch has been delayed until November 2020.
Interactive tools and transactions
Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
Our online learner application form is built and hosted through third party software and ‘skinned’ to look like our website.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in September 2021.
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By April 2021, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams, because live video is exempt from meeting the accessibility regulations.
Pre-recorded video published before the 23rd September is exempt from meeting the accessibility regulations. Any new video we publish will have captions added.
Preparation of this accessibility statement
This statement was prepared on 23rd September 2020.
This website was last tested between 19th August and 23rd September 2020. The test was carried out internally by Training 2000 using a combination of free tools – visual test, code sniffer and wave.webaim.org. Any issues that could not be fixed using the content management system were referred to our website support company.
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